Administrative Assistant/Personal Assistant Chance – Altitude Support Services

Altitude Support Services is a growing, community-focused organisation in the Hunter Region, dedicated to providing high-quality support to individuals with disabilities. We are seeking a motivated, efficient, and professional Administrative Assistant/Personal Assistant to join our team. As a generous employer, we offer above-award wages, a supportive work environment, and opportunities for career progression.

Our mission is to foster a culture of respect, ethical practice, and meaningful outcomes, enabling both our clients and staff to thrive.

About the Role

This casual position involves providing comprehensive administrative and personal assistance to support the operations of Altitude Support Services. The successful candidate will handle invoicing, roster management, client and staff communications, and policy preparation to ensure compliance with industry standards. The role offers the opportunity to develop skills for a more dynamic management position within our growing organisation.

Key Responsibilities

- Process invoicing and financial transactions using Xero accounting software.
- Communicate with staff and clients to manage rosters and maintain strong client relations.
- Perform a variety of administrative tasks, including data entry, document preparation, and correspondence.
- Prepare and update policies to ensure compliance with NDIS and other regulatory requirements.
- Conduct research to support operational and compliance needs.
- Demonstrate a polite, professional, and prompt phone manner in all interactions.




- Support the management team with scheduling, reporting, and other personal assistance tasks.

Mandatory Requirements
- Proficiency in Xero accounting software.
- Strong research skills and attention to detail.
- Excellent phone manner and communication skills.
- Current National Police Check.
- Working with Children Check.
- Valid driver’s licence.
- Relevant qualifications or experience in administration or office management.

About You

We are looking for a highly organised, prompt, and efficient individual with a professional demeanour and strong interpersonal skills. You are adept at managing multiple tasks, comfortable using Xero, and capable of conducting thorough research. You are eager to contribute to a growing organisation and are motivated by the opportunity to develop into a management role.

Advantages

- Above-award wages.
- Employee mentoring programme.
- Opportunities for career progression into dynamic management roles.
- Supportive and inclusive work environment.

Application Process To apply, please submit your CV, resume, and a half-page cover letter to [email protected]. The selection process involves three stages:

- Initial screening of applications.
- Written questionnaire.
- Final interview.

Job Type: Casual

Work Location: Hunter Region (office-based with potential for some remote work)

Join us in supporting our mission to deliver exceptional outcomes for individuals with disabilities whilst building a rewarding career. We look forward to receiving your application.

Job Type: Casual

Pay: $38.00 – $40.62 per hour

Benefits

- Salary packaging
- Work from home

Work Location: In person

📌 Administrative Assistant/Personal Assistant (Gateshead)
🏢 Altitude Support Services
📍 Gateshead