ACURIO Health develops people-centric healthcare facilities. Committed to the communities we serve by providing access to high-quality care. We believe that strong clinical governance together with dedicated and educated care teams is our greatest strength; and aspire to provide our doctors and our patients with a first-class healthcare experience.

At the core of everything we do, is our vision:

ACURIO Health’s vision is to be recognised leaders in the delivery of trusted, quality, healthcare services, and to be the employer of choice for health professionals

We have multiple positions for a detail-oriented and customer-focused Billing Officer to join our Finance team, based in Penrith with hybrid working arrangements.

The Billing Officer is responsible for the accurate, timely and efficient administration of patient billing, while providing exceptional service to patients, internal stakeholders and VMO partners.

Key Responsibilities

- Complete daily billing accurately and efficiently in line with established processes and KPIs

- Ensure all relevant billing documentation is complete, accurate and processed within required timeframes

- Prepare and utilise billing data and reports to support accurate and efficient workflows

- Apply relevant billing and claiming requirements across health funds, public patients, DVA, WorkCover and third-party arrangements

- Ensure patient accounts are billed accurately and in accordance with applicable policies, procedures and contracts

- Provide professional and responsive assistance regarding billing enquiries

- Identify and escalate billing issues and discrepancies promptly





- Maintain accurate records and ensure patient privacy and confidentiality at all times

- Contribute ideas and recommendations to improve billing processes and departmental efficiency

- Work collaboratively within a fast-paced, multi-disciplinary team

- Participate in quality improvement, audits and accreditation activities as required

About You

You will have excellent attention to detail, communication and organisational skills, with the ability to manage competing priorities and deliver accurate work within deadlines.

Desirable experience includes:

- Experience in billing, accounts receivable or finance administration

- Healthcare billing experience

- Knowledge of health fund, DVA, Workcover, public and third-party billing processes

- Experience with patient management systems such as WebPAS

- Exceptional customer service experience

- Experience working in a fast-paced, multi-disciplinary environment

What We're Looking For

- Strong attention to detail and accuracy

- Excellent communication and interpersonal skills

- Solid time management and organisational skills

- Customer-focused approach

- Accountability and initiative

- Ability to collaborate effectively with others

- Commitment to continuous improvement and quality





- Adaptability and willingness to learn

As part of your application please include your current CV and a cover letter outlining your experience, why you are interested in employment with Acurio Health and any other information that may support your application.

We are committed to equal employment opportunity, ethical practices, and the principles of cultural diversity and promote a smoke free work environment. Appropriate criminal record and child protection checks are required for all successful candidates. Employment with Acurio is subject to your compliance with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases - NSW Health Policy Directive PD2026_004.

Appointment and ongoing employment will be subject to continued compliance with the policy directive.

All enquires can be directed to the Chief People Officer, Jacqui Gulczynski on email *@acurio.com.au.

Applications close Friday, 11 September 2026

Please note that applications will be shortlisted as they are received, and interviews may commence prior to the closing date. Acurio Health reserves the right to close applications early or extend the closing date without notice.

Acurio is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

📌 Billing Officer (Penrith)
🏢 Acurio
📍 Penrith