This is a permanent full-time position commencing November 2026

Information and Communication Technologies (ICT) Business Engagement is the primary entry point to ICT for any significant new initiatives, projects, strategic planning activities, and major change programs and has responsibility for handling the initial engagement with organisational and external stakeholders.

The Business

Analysis unit plays a critical role in improving both long and short-term insights into customer requirements through effective engagement and use of customer appropriate language and terminology. This enables the Department’s Central Services to develop robust, comprehensive, and well-articulated business cases, particularly in relation to ICT-related requirements, opportunities, and investments.

The Role The Business Analyst plays a key role in shaping and delivering technology-enabled business outcomes across the Department. The successful applicant will work closely with stakeholders to understand business needs, analyse and improve business processes, and translate requirements that will lead to practical ICT solutions.

The Business Analyst facilitates stakeholder engagement, develops business and functional requirements and supports project and change initiatives. Working across a diverse range of business areas, the Business Analyst helps identify opportunities for process improvement, enhances service delivery and ensures ICT investments deliver measurable value.

This role is ideal for a collaborative and customer-focused professional with strong analytical, communication, and problem-solving skills, and experience in business analysis, requirements gathering, process improvement, and stakeholder management.

Professional Benefits

We are conveniently located in East Perth and our employees enjoy a range of benefits which include:

- 12% employer contributed superannuation.
- Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements
- Generous leave entitlements including annual, personal, long service and parental leave




- Professional development opportunities and study leave/assistance
- Access to salary packaging (in accordance with relevant industrial instruments)
- Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.

Want to know more? Full details of the role, selection criteria and training requirements are listed in the attached Form (JDF). For more information about this opportunity, please contact Bremini Ganeson, Manager – ICT Business Engagement on (08) 9264 5548 or by emailing [email protected]

Agency Referrals: Public sector agencies seeking to refer surplus employees should contact Recruitment at [email protected] during the advertising period.

We are committed to building the leadership capability of our people (Building Leadership Impact).

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility To work with us, you must:

- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.




- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

More information about employment eligibility can be found on our website and in the attached Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.

Step 2: Attach your documents

Your application should include

- A CV of up to two (2) pages outlining your employment history and professional learning summary relevant to this position
- A three (3) page statement addressing the following selection criteria as outlined in the attached JDF:
- Demonstrated substantial knowledge and experience in business analysis best practices, methodologies and frameworks.
- Demonstrated substantial skills in consulting with business to develop business requirements, driving process redesign, and defining functional and systems requirements.
- Highly developed conceptual, analytical and problem solving skills that demonstrate experience in applying business analysis principles and practices to a complex application workplace.

Shortlisted applicants will have their skills and experiences in relation to the remaining selection criteria assessed in the further stages of the recruitment process It is recommended you have your attachments ready before selecting Apply for Job. Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: DOE1062802

Applicants assessed as suitable may be considered for similar vacancies that arise in our branch within the next 12 months. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Tuesday, 8 September 2026

📌 Business Analyst (Perth)
🏢 Department of Education, Western Australia
📍 Perth