- Shape our supply chain network — drive process standardisation, facilitate change across DC design and hub operations, and directly influence how PC+ supply chain scales
- Competitive salary inclusive of base, super and bonus
- Sydney or Melbourne location

Welcome to Primary Connect+ Primary Connect+ is our retailer-agnostic, technology-driven commercial business within Primary Connect. Our team works together to provide end-to-end supply chain solutions for more than 1,300 food and retail customers.

What You’ll Experience

- Everything we do is driven by a culture of care for our team, customers, and community.
- We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.
- We offer competitive remuneration and access to a number of employee perks.
- A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams
- A range of programs to help you prioritise and manage your well-being, including a competitive leave policy and 24/7 access to the Sonder app.

Want to know what it’s like to have a career with us? Check out this short summary of the career of one of our amazing Operations Managers, Dani.

What You’ll Do

- Partner with stakeholders across Primary Connect DC, Store Delivery, Transport and PC+ operations to understand end-to-end business requirements and translate them into practical, scalable solutions
- Lead process and requirements mapping,



driving standardisation of ways of working across the network
- Support system improvements that strengthen capability and compliance
- Manage projects with clear scope, timelines and risk mitigation, keeping milestones on track
- Identify and map change requirements, bringing stakeholders along on the journey
- Champion strong data governance and master data management practices, working closely with the Network Optimisation team on data analysis
- Improve carrier notification processes and support rate alignment for incremental network work

What You’ll Bring

- Experience in business analysis, with a solid grounding in process mapping and process improvement
- A track record of project management, with the ability to set scope, manage timelines and navigate change
- Comfort working through change management
- Curiosity and a continuous improvement mindset, always looking for smarter ways to standardise and streamline
- Strong ability to turn data insights into a clear actions
- Strong communication skills, with the ability to bring stakeholders along and build trust across a diverse network of partners
- Supply chain experience is preferred
- The role requires being available to visit Distribution Centres

Endless possibilities with Woolworths Group We’re a proud part of the Woolworths Group – 200,000+ bright minds,



passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a versatile approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies.

Woolworths

Group is not responsible for any fees related to unsolicited resumes

📌 Business Improvement Specialist (Sydney)
🏢 Woolworths Group
📍 Sydney