I am looking to recruit a Business Process Analyst for an initial 6-month contract supporting a key operational excellence / business transformation program. You will partner directly with operational leaders to review current-state workflows, challenge legacy practices, identify efficiencies, and build robust future-state documentation., * Review and assess end-to-end operational processes across quality, efficiency, control, and customer experience.

- Facilitate stakeholder workshops to challenge current ways of working and identify automation or standardisation opportunities.

- Develop explicit process maps, standard operating procedures (SOPs), and work instructions.

- Design and implement scalable future-state operating models that lift productivity and compliance.

About The Candidate

- 5+ years of experience across continuous improvement, process redesign,



or business transformation.

- Proven track record mapping processes and drafting comprehensive SOPs/documentation.

- Lean Six Sigma training or qualifications a bonus - Yellow/Green Belt

- Strong stakeholder engagement, facilitation, and influencing skills.

- Experience in a business process role within a shared services, service operations, BPO, or offshoring projects is advantageous.

Work Environment

- Join a business-critical project and be vital to the delivery of it - great experience

- Potential for extension - please note this isn't guaranteed

- Friendly, collaborative culture - work with an amazing leader

📌 Business Process Analyst (Sydney)
🏢 Geelong Careers
📍 Sydney