BUSINESS SUPPORT COORDINATOR

Toolkwip Pumps | Knoxfield, VIC | $75,000–$90,000 + Super | Full Time

LOVE VARIETY? HAVE A HIGH CARE FACTOR? TAKE PRIDE IN DOING THINGS WELL?

Some people like a job where every day looks the same.

This isn't that job.

At Toolkwip Pumps, we're looking for a Business Support Coordinator who loves being useful, enjoys variety and gets genuine satisfaction from making sure things are done properly.

You'll be the person who notices what needs doing, follows things through and helps keep customers, administration and the wider business moving.

If you have a naturally high care factor, high standards and love being the person others can rely on, we'd like to meet you.

WHY TOOLKWIP?

Toolkwip Pumps is an established family business providing pumping solutions across pumps, hoses, pontoons, fittings, systems and accessories.

And working for a family business can be different.

Your contribution is visible. Your work matters. And when you do a great job, people notice.

You're not disappearing into a huge corporate structure. You'll work closely with the Managing Director and across sales, operations, procurement and the wider Toolkwip team.

It's a business where you can take ownership, learn, grow and make a genuine contribution to how things get done.

You'll join a good team culture where great performance is recognised and rewarded.

At Toolkwip, three values are particularly important in how people work together and serve customers:

- Honesty & Integrity
- Performance Excellence
- Teamwork

WHAT WILL YOU ACTUALLY DO? Plenty — and that's the attraction.

This is a varied coordination role covering:





- Customer service and responding to enquiries
- Sales order entry and invoicing
- Monitoring and coordinating the sales inbox
- Freight administration and follow-up
- Debtor administration and customer payments
- Month-end administration and reconciliations
- Customer and supplier compliance
- Business reporting
- Reception and customer meet-and-greet
- Office coordination and supplies
- Stocktake administration
- Supporting incoming service and repair jobs
- Keeping records, systems and documentation accurate
- Helping sales, operations, procurement and management wherever good coordination is needed

You won't necessarily be doing everything at once — but you will become an important go-to person who helps keep the business organised and moving. WHO ARE WE LOOKING FOR?

Experience matters, but how you work matters just as much.

We're looking for someone who:

- Has a high care factor — you genuinely want to help
- Takes pride in producing work to a high standard
- Is organised, accurate and detail-focused
- Doesn't like leaving loose ends
- Is proactive rather than waiting to be told every next step
- Communicates confidently and professionally
- Can juggle competing priorities without losing the detail




- Enjoys helping customers and colleagues
- Is comfortable with systems, spreadsheets and numbers
- Takes ownership and follows things through
- Looks for ways to make things work better
- Values being part of a team where everyone contributes

You might come from administration, customer service, accounts support, sales administration, operations support or a similar coordination role. We're less interested in the perfect job title on your CV and more interested in finding someone with the attitude, capability and care factor to become an significant part of Toolkwip.

WHAT'S ON OFFER?

Salary: $75,000–$90,000 + Super, depending on experience

Location: Knoxfield, Victoria

Days: Monday to Friday

Hours: Flexible around approximately 8:00am–4:30pm or 8:30am–5:00pm

Employment: Full time

Most importantly, this is an opportunity to join an established family business where you can contribute, be valued, learn and grow.

Toolkwip's promise to its customers is:

Pumping Solutions That Are... Simply Better.

We're looking for someone who brings that same philosophy to their work.

Someone who cares.

Someone who takes pride in getting things right.

Someone who enjoys helping others.

And someone who wants to go home at the end of the day knowing:

“I got a lot done today — and I made a difference.”

Sound like you?

We'd love to hear from you.

HOW TO APPLY

We would love to talk to you - Call Me - I am available 7 days per week 7.30am to 7.30pm

Jo Collier PH: [0412 754 597](tel:0412 754 597)

Email: [email protected]

📌 Business Support Coordinator (Knoxfield)
🏢 Talent Enterprises
📍 Knoxfield