Employment Type

Permanent

Closing Date

17 Sept 2026 11:59pm

Job Title

Chief of Staff - People, Culture & CapabilityJob Summary

Focus of the Role The Chief of Staff – PCC (People, Culture & Capability) role is focused on enabling the success of the PCC Group Executive (GE) and function. The role partners closely with the PCC Senior Leadership Team to inform priorities, and support their delivery, in addition to supporting broader functional alignment and engagement. The role will help shape the future of PCC and maximise value drawing on all the diverse capabilities within PCC. As a trusted advisor to the GE PCC, you will also support prioritisation and impact, including through effective planning, preparation and delivery of internal and external engagements.

What You’ll Do

As Chief of Staff – PCC (People, Culture & Capability), you will apply your strategic and systems thinking, executive influence, engagement and change skills to support the impact, engagement and evolution of PCC through the following responsibilities:

- Partnering with the GE and senior leadership team to define and execute strategic priorities that advance the PCC agenda and deliver business outcomes
- Supporting understanding, engagement and transformation within PCC aligned to delivery of future goals.
- Identifying emerging opportunities, risks and systemic challenges, leveraging data-driven insights to develop recommendations, and drive continuous improvement
- Building trusted relationships across senior leadership, and partnering closely with relevant internal stakeholders to drive alignment, influence decision-making and enhance PCC's internal and external profile
- Strengthening our external presence and thought leadership helping position us as leaders in AI and future workforce discussions.
- Translating strategy into compelling executive communications, thought leadership and engagement opportunities that strengthen organisational impact and reputation.




- Supporting the GE in developing an effective operating rhythm with the SLT to strengthen team effectiveness and impact and support delivery of PCC priorities, and ensuring follow through on key actions and decisions
- Ensuring the Group Executive’s time is spent in the optimal way and that she is prepared for critical internal and external engagements, representing and advancing the strategic priorities of the function.
- Supporting the GE with the performance management process and recognition program delivery for PCC
- Supporting effective engagement with the CEOLT, Board and People and Remuneration Committee, including preparation of high quality papers.

What We Offer

- Performance-related pay.
- Access to thousands of learning programs so you can continue to grow your career.
- Global presence across 22 countries with opportunities to work where we do business.
- Purchased annual leave scheme.
- Additional Telstra Day leave each year.
- Additional discounts on Telstra products and services.

- Toolkit provided

About You The Chief of Staff - PCC is a pivotal role that requires a dynamic and strategic leader. You’ll be comfortable with some ambiguity, ready to manage changing priorities while being a trusted advisor. To be successful in this role, you’ll have:

- Demonstrated experience leading change or workforce strategy initiatives.
- Extensive experience partnering with Executive leaders to shape and deliver strategic business outcomes.
- Solid understanding of people, culture, capability, workforce planning or organisational effectiveness disciplines, ideally from within PCC/HR.
- Strong strategic thinking, communication and executive advisory skills, with the ability to translate vision into action.




- Strong governance, planning and operating rhythm experience, including agenda setting, decision tracking, follow-up and performance cadence.
- High discretion, judgement and comfort working with confidential matters
- Proven ability to influence senior stakeholders and build trusted relationships across organisations.
- Degree qualification in Business, Human Resources, Commerce or a related field.

Apply Now! If this sounds like your next career move, apply now. As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on [email protected] or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment

📌 Chief of Staff - People, Culture & Capability (Melbourne)
🏢 Telstra
📍 Melbourne