About PropertyExpert:

PropertyExpert is a global technology and services company supporting the General Insurance and Real Estate markets. Our solutions focus on protecting property from damage and enabling fast, fair, and cost-effective recovery when damage occurs, blending proprietary technology with a combination of artificial and human intelligence.

With a growing presence in Australia and Current Zealand, we are building a high-performing local team focused on improving transparency, consistency, and efficiency across the claims process.

About the Role:

We're looking for a Claims Examiner (loss adjuster) to join our growing Australian team. You'll interpret insurance policies, analyse claim circumstances, and provide coverage recommendations that are accurate, fair, and defensible. This is primarily a desk-based role focused on coverage analysis and claim examination, rather than field-based loss adjusting or site inspections.

This role is built for someone with loss adjusting experience or someone actively developing that expertise. Your job is to read policy wording, understand how it applies to claim facts, identify coverage issues, and articulate clear recommendations. You'll work with guidance from senior examiners, building your expertise while directly influencing claim accuracy and cost control.

If you have a loss adjusting background and want to grow your coverage analysis skills in an AI-driven environment, this is the role for you.

What You’ll Be Doing:

- Interpret policy wording, schedules, endorsements, conditions, exclusions, and exclusions to determine coverage.
- Analyse claim circumstances and facts to determine how policy provisions apply to the loss.




- Identify relevant coverage issues, limitations, and potential exclusions that may affect the claim.
- Prepare clear, defensible coverage recommendations backed by policy language and claim facts.
- Engage with insurers, brokers, and internal teams to discuss and explain coverage decisions.
- Process multiple coverage assessments per day while maintaining quality and consistency.
- Escalate complex or unusual coverage questions to senior team members.
- Support continuous improvement by flagging patterns and recurring coverage issues.

About You:

You have loss adjusting experience or are actively developing that expertise. You're comfortable reading complex policy wording, can identify coverage implications, and can articulate clear, defensible recommendations. You're analytical, detail-oriented, and understand that coverage decisions need to be backed by solid interpretation.

You’ll likely bring:

- Proven experience interpreting insurance policy wording and making coverage recommendations.
- 3+ years of loss adjusting, claims handling, or coverage assessment experience.
- Strong understanding of insurance policy coverage, conditions, and exclusions.
- Ability to analyse claim facts and connect them to policy provisions.




- Confidence engaging with insurers and articulating the basis for coverage decisions.
- Ability to make sound decisions and communicate clearly, both verbally and in writing.
- Strong organisational skills and ability to manage multiple assessments with tight timelines.

Nice to Have:

- ANZIIF Diploma of Loss Adjusting, currently working towards the Diploma or an equivalent qualification.
- Experience with multiple insurance products (property/MD, liability, business interruption, contract works, etc.).
- Experience with claims management systems or workflow platforms.

This Role Is Not Suited For:

- Candidates without loss adjusting or coverage assessment experience.
- Those uncomfortable reading complex policy wording or interpreting terms and conditions.
- Individuals who prefer operational claims handling over analytical policy work.

Why Join PropertyExpert:

- Your claims expertise shapes the tech. You won’t just use AI tools, you’ll help train and refine them. Your knowledge of policy interpretation and coverage will directly influence how our AI-driven coverage analysis develops.
- Real responsibility. Your analysis and recommendations directly contribute to claim outcomes, with the opportunity to take greater ownership as your experience develops.
- Ground-floor opportunity. Join a growing ANZ team early enough to genuinely shape systems, processes, and standards, with global operations backing you up.
- Hybrid that works. 3 days in our Sydney CBD office, 2 days from home.
- Competitive package. Competitive base salary plus performance bonus.
- Clear runway. Genuine career progression as the business scales across ANZ.

📌 Claims Examiner (Loss Adjuster) (Sydney)
🏢 PropertyExpert
📍 Sydney