eCommerce / CRM Assistant

If you like keeping things accurate and running smoothly, this role is built for you.

Hommey is looking for an eCommerce Assistant to help keep our online store accurate and our CRM communications running smoothly, across both our AU and US markets.

It's a hybrid role where you’ll be supporting our CRM operations across email and SMS from campaigns to flows to reporting, as well as our eCommerce operations to check listings, publish content on time, and make sure the data we use to make decisions is correct.

About Us

Founded in 2021, Hommey set out to prove that an aspirational home shouldn't have to cost a fortune. A few years on, we're an omni-channel homewares and lifestyle brand across Australia and the US, and we've built the brand that proves it: helping people create a home that feels completely theirs, without compromise.

The Role

- Build and schedule campaign emails and texts on Klaviyo and Attentive
- Keep email and SMS flows in line with any changes to onsite promotions or product offering
- Maintain list health through segmentation and preference centre upkeep
- Pull weekly data across CRM and eCommerce platforms and flag anything worth a closer look
- Keep product listings accurate across our AU and US Shopify stores
- Update homepage and landing pages in line with campaigns and launches
- Manage categories, search and navigation so products are easy to find
- Schedule and activate promotions and discounts with zero pricing errors
- Help test new Shopify apps and features before they go live

Who We're Looking For

You're someone who checks the detail without being asked and who's happy learning the ropes of a growing online store.

- 1-3 years' experience in eCommerce or digital marketing
- Hands on experience with Shopify admin and promotions
- High attention to detail and strong organisation




- Comfortable working across marketing, design and CX teams
- Confident managing multiple priorities day to day

And the non-negotiables - you follow through on the small things, you ask questions when something doesn't look right, and you take pride in getting the details right.

Why Join Hommey?

At Hommey, we're building a homeware brand people genuinely love, with a solid focus on comfort, quality and personal touches.

- You'll get real ownership of your work, with room to grow as the business grows.
- We move quickly and give people the space to make decisions and see the impact of their work.
- Five Comfort Days a year, on top of your standard leave.
- A flexible work culture, and a genuine team that values creativity, good work and looking out for each other.

Ready to Join Us?

If this sounds like you, we'd love to hear from you. Send through your resume and a cover letter on why Hommey, and why this role.

And if you don't tick every box, apply anyway. The best people rarely look perfect on paper, and we value the range of perspectives and experience that make our team stronger.

Due to the high number of applications we receive, we're not able to respond to everyone individually at this early stage. If you're shortlisted, we'll be in touch about next steps.

To be considered for this role, please briefly address the following in your cover letter:

- Do you have 1-3 years of experience in an eCommerce or digital role?
- Have you worked hands on with Shopify, including products, collections and promotions?
- Are you comfortable working across Marketing, Design and Customer Experience teams?
- What draws you to Hommey, and what would you bring to this role?
- What best describes your right to work in Australia?
- What is your expected annual base salary?
- How much notice are you required to give your current employer?

📌 eCommerce / CRM Assistant (Melbourne)
🏢 Hommey
📍 Melbourne