After a meticulous multi-year restoration, The Queenscliff Hotel has reopened as the Bellarine Peninsula's premier boutique luxury destination. This 1888 Queen Anne-style masterpiece-featuring a restored turreted viewing tower and 12 bespoke marble suites-perfectly fuses heritage grandeur with contemporary refinement.
We are seeking a hotel operations professional to match this architectural excellence with a world-class guest experience.
The Role
You Will Lead The Guest Journey, Ensuring The Service Matches The High-end Revival Of Our Suites And Food And Beverage Offerings
- Operational Oversight: Manage daily reservations, check-ins, and guest billing with precision.
- Guest Experience: Act as the primary face of the hotel, delivering personalized service and managing guest relations.
- Collaboration: Partner with housekeeping and culinary teams to ensure seamless operations across the property.
About You
- Proven Leader: Experience in a supervisory role within high-end boutique or luxury hotels.
- Detail-Oriented: A passion for "old-school luxe" and the nuances of heritage property management.
- Tech Savvy: Proficient in Hotel PMS and reservation systems.
- Communicator: Polished, professional, and capable of engaging a discerning clientele.
Why Join Us?
- Unique Environment: Work in a landmark designed by the architects of the State Library of Victoria.
- Growth: Be part of a foundational team as we expand to include an onsite luxury bathhouse and spa.
- Coastal Lifestyle:
Located in the heart of historic Queenscliff, overlooking Port Phillip Bay.
- Competitive Package: Excellent salary and the chance to shape the culture of a landmark revival.
About The Employer
After a meticulous multi-year restoration, The Queenscliff Hotel has reopened as the Bellarine Peninsula's premier boutique luxury destination. This 1888 Queen Anne-style masterpiece-featuring a restored turreted viewing tower and 12 bespoke marble suites-perfectly fuses heritage grandeur with contemporary refinement.
We are seeking a hotel operations qualified to match this architectural excellence with a world-class guest experience.
About The Candidate
- Proven Leader: Experience in a supervisory role within high-end boutique or luxury hotels.
- Detail-Oriented: A passion for "old-school luxe" and the nuances of heritage property management.
- Tech Savvy: Proficient in Hotel PMS and reservation systems.
- Communicator: Polished, professional, and capable of engaging a discerning clientele.
Work Environment
- Unique Environment: Work in a landmark designed by the architects of the State Library of Victoria.
- Growth: Be part of a foundational team as we expand to include an onsite luxury bathhouse and spa.
- Coastal Lifestyle: Located in the heart of historic Queenscliff, overlooking Port Phillip Bay.
- Competitive Package: Excellent salary and the chance to shape the culture of a landmark revival.