IT Helpdesk Technician (Melbourne)

IT Helpdesk Technician (Melbourne)

25 Aug
|
PCCube Technologies
|
Melbourne

25 Aug

PCCube Technologies

Melbourne

Key Responsibilities:

- Respond to IT support requests via phone, email, and ticketing systems

- Troubleshoot hardware, software, network, and connectivity issues

- Install, configure, and maintain computers, devices, and applications

- Create and manage user accounts and access permissions

- Record support activities and maintain accurate IT documentation

- Escalate complex issues to senior IT staff when required

Skills & Requirements:

- Previous experience in IT helpdesk or technical support

- Robust troubleshooting and problem-solving skills

- Knowledge of Windows, Microsoft 365, and basic networking

- Excellent communication and customer service skills

- Relevant IT qualification or certification preferred

Pay: $78,000.00 per year

Benefits

- Employee discount

- Free food

- Parental leave

- Travel reimbursement

Work Location: In person

📌 IT Helpdesk Technician (Melbourne)
🏢 PCCube Technologies
📍 Melbourne

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