Helicopter Ground Crew

Nautilus Aviation, based in Cairns, Far North Queensland, is a thriving aviation business, with a reputation for excellence and an unrivaled safety record in the delivery of tourism experiences and commercial helicopter charter services across a diverse range of industry sectors.

Currently Nautilus Aviation has a fleet of top-of-the range piston and turbine powered helicopters across 5 operating bases. Our diverse fleet includes: R44, Bell 206, B206L, Bell 505X, Bell 407, Bell 412, Airbus H125, and H130.

Professional service delivery, strong customer focus and unwavering attention to safety are defining values of the business.

An opportunity exists for the right candidate to join the Cairns team and to work in this fast paced, dynamic and rapidly growing business.

Heli Crew (Ground Crew)

The position of “ground crew” is a core function of the daily operations and customer service for Nautilus Aviation’s Cairns base.

Core Responsibilities

Maintain a high level of Customer Service delivery to all clients. (Including on time departures)

Conduct passenger transfers using company vehicles as required.

Check-in & departure areas presentation maintained (cleanliness & briefing equipment etc)

Conduct safety briefings prior departures and safely manage the loading / unloading of company aircraft and completion of required pap

Maintain positive, professional and co-operative working relationships with other departments, staff,



management team, strategic partners, agents, clients and members of the public as per the company SOPs.

General Aircraft & Facilities Cleanliness.

General Hangar Duties.

Physically fit and able to lift 20L fuel drums in and out of vehicles etc.

Helicopter refueling.

Loading and unloading passengers for flights to/from the Cairns base.

Essential Qualities

Robust Customer focus and attention to customer needs and requirements

Previous experience in customer service roles

Excellent communication and administration skills with a clear focus on delivering exceptional customer service

Team player and commitment to teamwork

Self-motivated with a drive to make things happen

Bright and happy nature and physically fit to excel in this active role, lifting is regularly required.

Ability to work under pressure and thrive in a fast-paced workplace and be able to adapt to different tasks within the role

Positive Safety attitude

Requirements

Must be legally eligible to work in Australia and able to work weekend and public holidays.

Must hold current Australian Driver license (Manual) or willing to obtain

The ability to hold an Aviation Security Card (ASIC) which involves a police security check and pre-employment drug and alcohol screening.

Pass pre-employment drug and alcohol screening.

TO APPLY

Apply though seek with a resume and covering letter.

📌 Helicopter Ground Crew (Cairns)
🏢 Nautilus Aviation
📍 Cairns