Our Client

Our client is a large Australian Federal Government organisation delivering nationally significant services and administering complex public-facing operations across Australia.

The organisation has a substantial national workforce and is investing heavily in technology modernisation, digital services and enterprise transformation. Major programs are currently reshaping core operational platforms, regulatory capabilities and the digital channels used by members of the Australian public and other external stakeholders.

This position forms part of a broader multi-year digital modernisation environment aimed at creating more consistent, secure, accessible and sustainable online services.

Why Contract With Us

At Charter Diligence, we go beyond just placement - we support our contractors with practical benefits that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle - and we're here to help when it matters most. Well, ask your mates if they’re already a Charter Diligence Contractor - chances are, they’re already benefiting from the support we provide.

About the Role

An opportunity is available for an experienced Project Support Officer to contribute to a major Commonwealth ICT and digital transformation initiative.
You will work closely with Project Managers, program leadership, technical specialists and business stakeholders, providing the coordination and governance support required to keep project activities organised and progressing.

The position combines project administration with governance, reporting, stakeholder coordination and documentation, making it well suited to someone who thrives in a structured but fast-moving technology delivery environment.

Position: Project Support Officer - APS5 Equivalent
Location: Melbourne, VIC
Working Arrangement: Hybrid
Start Date: ASAP
Duration: Until 30 June 2027
Hours: Up to 40 hours per week
Security: Active Baseline clearance required before commencement
Applications Close: Short application window

Key Responsibilities

- Coordinate day-to-day project activities, schedules, meetings, milestones and administrative requirements.
- Maintain risks, issues, actions, decisions, dependencies and other key project registers.
- Track deliverables and proactively follow up outstanding actions with responsible stakeholders.




- Prepare status updates, briefing materials, presentations and governance reporting.
- Coordinate governance forums, workshops and project meetings, including agendas, minutes and actions.
- Maintain project records, templates, document repositories and version control standards.
- Consolidate project information from business, technology and delivery teams for executive reporting.
- Assist Project Managers with planning, scheduling, monitoring and delivery coordination.
- Liaise with internal stakeholders, technical specialists, vendors and subject-matter experts.
- Maintain Microsoft Teams, SharePoint and other project collaboration environments.
- Assist with procurement administration, contractor onboarding and resource coordination.
- Support project assurance, governance, audit and compliance activities.
- Maintain project information in accordance with Commonwealth security and recordkeeping requirements.
- Support Agile ceremonies and delivery tracking activities where applicable.
- Monitor upcoming milestones and dependencies and escalate potential delivery concerns.
- Identify opportunities to streamline administrative and project governance processes.
- Provide flexible support across the project team during periods of changing priorities or increased workload.

About You

You will bring strong project coordination skills, excellent attention to detail and the ability to communicate effectively across technical and non-technical stakeholder groups.

- Demonstrated project administration, coordination or PMO support experience.
- Previous exposure to ICT, digital transformation, technology or complex project environments.
- Strong organisation and time-management skills with the ability to prioritise competing activities.
- Experience maintaining project schedules, registers and governance documentation.
- Strong written and verbal communication skills.
- Experience preparing reports, meeting papers, minutes, presentations and executive updates.
- Strong Microsoft 365 capability, including Teams, SharePoint, Excel, Word and PowerPoint.
- Ability to establish productive relationships with stakeholders at different levels.
- Strong document management,



quality control and attention to detail.
- Understanding of project governance, risk and assurance processes.
- Exposure to Agile, Scrum, SAFe or other structured project methodologies is desirable.
- Australian Public Service or regulated-environment experience is highly regarded.
- Procurement, contractor onboarding or vendor coordination experience will be advantageous.
- Baseline security clearance must be active prior to commencement.
- Australian citizenship is required due to Commonwealth security clearance requirements.
- Candidates must hold valid Australian working rights. Sponsorship is not available for this chance.
- As a mandatory requirement for this contract role required by our client, applicants are kindly asked to complete a compliance check and upload their work rights verification at www.charterdiligence.com.au/portal. Incomplete submissions may not be considered. If you have any questions or need assistance with the process, please don’t hesitate to contact our team—we’re here to help.
- Candidates must also be comfortable preparing a concise one-page pitch addressing the applicable selection criteria.

Application Process

Important: Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting.

We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to this job post. For confidential inquiries, contact our recruitment team at ***********@charterdiligence.com.au and (02) 7208 7*** (Sydney), (03) 9001 7*** (Melbourne), (07) 3866 7*** (Brisbane), or (08) 6118 77***(Perth).

Charter Diligence is an equal-opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of their background. Join us and be part of a team that is shaping the future of the industry.
Additional information

- ASAP Start | until June 2027
- VIC | Hybrid
- $500-$600/day+Super

📌 Project Officer (Melbourne)
🏢 Charter Diligence
📍 Melbourne