Are you a people-person with strong organisational skills and a passion for providing a welcoming, qualified front-desk experience for our patients?

We are seeking an experienced Patient Liaison Assistant to be the welcoming face of both our Nedlands and Murdoch clinics. This role will play a key part in ensuring every patient receives a seamless, positive and welcoming experience throughout their journey with us.

At Perth Urology Clinic, we do things a little differently.
We genuinely care about both our patients and our team. From the moment someone walks through our doors, we’re committed to delivering a warm, supportive and professional experience — and that all starts at our front desk. If you're friendly, motivated, detail-oriented and take pride in making a real difference in people’s lives, you might be just the person we’re looking for.

Position is Full Time (5 days per week).

No Weekend work.

About you:

- A genuine love of talking, interacting and caring about people

- A professional, positive, proactive and personable ‘Can Do’ attitude

- Attention to detail (it is the little things that matter!)

- A good sense of humour and common sense

- An ability to be productive and “hustle” when needed

- Ability to plan, prioritise, multi-task and work under pressure

- Initiative and be a reliable team player

What we offer:

- Modern, conveniently located premises within the Hollywood Medical Centre

- Regular training sessions

- Fully paid parking

- Uniforms

- Experience the warmth and support of a team that values collaboration and fosters a culture of inclusivity

- The opportunity to be truly appreciated and rewarded for going the extra mile!





- The opportunity to join a team who prioritises patient well-being and strives to make a positive difference in their treatment journey

- Flexibility and understanding of your work / life balance goals

About the role:
You will be the face of Perth Urology Clinic. As such, your role will cover a variety of reception duties including all aspects of communicating with patients, booking appointments, attending to incoming telephone calls and queries, incoming emails, checking patient information and referrals and maintaining a smooth running and effective practice.

Your skills and experience:

- Experience in medical reception, particularly within a specialist practice, preferred

- A proactive, self-starter who demonstrates initiative and a robust work ethic

- Experience with Genie (or similar medical practice software) would be advantageous

- Ability to deliver exceptional customer service, with a professional phone manner and impeccable personal presentation

- Possess an outgoing, friendly and polite demeanour

- Computer proficiency with a robust aptitude for utilising computer skills effectively

Training will be available to the successful applicant; however, we are looking for an applicant who has the majority of the above skills.

If you thrive in a busy professional environment, crave variety in your role and are looking for a long-term career then THIS is the opportunity for you!

Perth Urology Clinic is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Please submit a CV and cover letter to apply.

ONLY successful applicants will be contacted during the recruitment process.

📌 Patient Liaison Assistant (Nedlands)
🏢 Perth Urology Clinic
📍 Nedlands