Kick-start your cyber security career with a growing Australian MSP that will fund and support your certifications from day one.

About Us

Emerging IT is an Australian managed service provider with offices in Melbourne, North Sydney, and Brisbane, delivering IT and cyber security services to a diverse client base. Our Cyber Security team protects our clients around the clock, and we're looking for an Associate Cyber Security Analyst to join the team and grow with us.

About the Role

This is an entry-level position in our Cyber Security team, working under the guidance of experienced analysts to triage security alerts, run scheduled compliance checks, and resolve straightforward security tickets across our client environments. You'll build hands-on platform knowledge and investigative discipline from day one, with a explicit pathway to progress into a Cyber Security Analyst role.

What You'll Be Doing

- Triaging incoming security alerts to documented runbooks and within service levels

- Staffing rostered triage duty across the security boards

- Completing daily and weekly scheduled checks across endpoint health, vulnerability dashboards, phishing campaigns, and device compliance platforms

- Investigating user-reported phishing and suspicious email reports

- Supporting incident response by carrying out assigned containment and evidence-gathering steps under direction

- Executing scheduled patch cycles and actioning straightforward vulnerability remediation

- Assisting with build and configuration tasks on client deployments

- Providing clear, non-technical ticket updates to clients





- Keeping documentation current and following established processes

What We're Looking For

- 1+ years' experience in a service desk, IT support, or cyber security role — or a relevant qualification backed by demonstrable hands-on lab experience

- Solid understanding of Windows and Microsoft 365 fundamentals

- Basic networking knowledge (DNS, DHCP, TCP/IP)

- Awareness of common attack types, including phishing and malware

- A basic cyber security certification (e.g. CompTIA Security+, Microsoft SC-900, or equivalent)

- Conscientious, detail-focused approach — you ask rather than assume

- Strong written and verbal English communication

- A genuine drive to learn and grow in cyber security

Nice to have (not essential):

- Study or qualifications in cyber security, from a Certificate IV through to a Bachelor or Master

- Further certifications such as OffSec SEC-100 or Cisco CCNA Cybersecurity

- Experience in an MSP or multi-client environment, or exposure to tools like ConnectWise Manage, NinjaOne, InsightVM, KnowBe4, or ThreatLocker

Why Join Emerging IT

- We fund and support your growth into further industry-recognised credentials as you progress

- A defined progression pathway into a Cyber Security Analyst role

- Work alongside experienced analysts who'll mentor you from day one

- Exposure to a broad platform stack across a genuine multi-client MSP environment

- Based in Melbourne or Sydney

If you're looking to build a career in cyber security and want to learn from a team that will genuinely invest in you, we'd love to hear from you.

📌 Junior Cyber Security Analyst (Mulgrave)
🏢 Emerging IT
📍 Mulgrave