National Warehouse Manager (Castle Hill)

National Warehouse Manager (Castle Hill)

25 Aug
|
Canon Medical Systems ANZ Pty
|
Castle Hill

25 Aug

Canon Medical Systems ANZ Pty

Castle Hill

- Global leading medical imaging company

- Part of the Canon Group

- Work with Innovative technology

- Flexible work environment

- Full-time permanent located in Castle Hill, NSW

- Learn more about us at https://anz.medical.canon/about/careers

About Canon Medical Systems

Canon Medical offers a full range of diagnostic medical imaging solutions including CT, PET-CT, MR, X-Ray, Ultrasound and Healthcare Informatics across the globe.

In line with our “Made for Life” philosophy, patients are at the heart of everything we do. Our mission is to provide medical professionals with solutions that support their efforts in contributing to the health and wellbeing of patients worldwide. Our goal is to deliver optimum health opportunities for patients through uncompromised performance, comfort and safety features.

At Canon Medical we work hand in hand with our partners – our medical, academic and research community.

We build relationships based on transparency, trust and respect. Our company values of Unity, Courage, Tenacity, Teamwork and Excellence are the basis of our company culture.

Together as one, we strive to create industry-leading solutions that deliver an enriched quality of life.

About the role

As our National Warehouse Manager, you will lead the end-to-end warehousing and distribution of high-value medical imaging systems and critical after-sales service parts imported principally from our Japanese parent company. You will manage our Head Office warehouse, third-party warehouse partners and branch inventory holdings across Australia and Current Zealand.

This is a hands-on leadership role. You will guide three warehouse team members while remaining close to receiving, inventory investigations, priority spare-part dispatches, freight and compliance. Your decisions will influence customer uptime, installation schedules, revenue, working capital and our reputation for dependable service.

To support operational requirements, the role operates on a roster with staggered start and finish times from 8.00am to 6.00pm and includes rostering and participation in an after-hours call-back to support urgent spare parts requests relating to critical customer equipment.

Key responsibilities

- Lead receiving, inspection, receipting, put-away, storage, picking, packing and dispatch for finished equipment and service spare parts.

- Coordinate containers, local deliveries, transfer orders, project equipment, demonstration assets, trade-ins and branch inventory movements.

- Prioritise system-down and clinically critical spare parts, committed installations and time-sensitive customer deliveries using clear service levels and early escalation.

- Book and track domestic and international freight, including next-flight and emergency requests, and keep stakeholders informed with accurate ETAs.

- Participate in the after-hours call-back roster to support urgent spare-parts requirements, and coordinate cannibalisation so finished goods inventory is restored promptly.

- Keep physical inventory and Microsoft Dynamics 365 aligned through timely,



accurate transactions and disciplined exception management.

- Use data to improve receipt-to-put-away time, dispatch accuracy, space utilisation, productivity and warehouse costs.

- Maintain accurate serial numbers, stock locations, high-value / secure zones, quarantine, returns and demonstration inventory. Control consignment stock, non-saleable inventory, obsolete-stock consolidation and product return / repair status.

- Lead cycle counts and stocktakes, investigate variances to root cause and ensure all adjustments, write-offs and destruction activity are authorised and evidenced.

- Manage spare-parts purchasing activities, including ordering, part-number creation and payment processing; coordinate insurance claims and provide regular status reporting

- Set daily priorities, allocate work and create backup coverage across a small, experienced warehouse team.

- Partner with Supply Chain, Service, Projects, Sales, Customer Service and Finance to manage competing requirements and customer commitments.

- Agree measurable internal SLAs, communicate risks before deadlines are missed and provide practical recovery plans.

- Coach and cross-train team members, maintain competency and licence records, recognise strong performance and address gaps promptly. Set clear goals and provide ongoing development.

- Lead everyday WHS practices across forklifts, pedestrian interaction, manual handling, loading, unloading, equipment checks and incident management.

- Manage 3PLs, freight partners, couriers and specialist providers for safety, service, cost and compliance performance.

Our ideal candidate will possess:

- 5-8 years' warehousing and distribution experience, including at least 2 years in a leadership or comparable management role, with demonstrated inventory, stock-control and purchasing experience.

- Hands-on experience controlling physical and ERP transactions from receipt through put-away, picking, dispatch, transfer, return and adjustment.

- Demonstrated improvement in inventory accuracy, turnaround times, warehouse productivity, service performance, risk controls or freight / storage costs.

- Experience with high-value, fragile, technical or serialised products; medical devices, healthcare, capital equipment or field-service spare parts will be highly regarded.

- Valid full driver's licence and valid high-reach and counterbalance forklift licence.

- Ability to perform manual-handling tasks and succeed in a fast-paced environment, supported by a positive, reliable and customer-focused attitude and a strong commitment to safety and quality standards.

- Availability to support planned after-hours requirements and visit branch or third-party warehouse locations when required.





- A relevant logistics / supply chain qualification, First Aid / CPR and White Card are desirable.

- Strong people leadership, coaching, cross-training and performance-management capability within a small operational team.

- Clear, concise stakeholder communication with the confidence to set expectations, escalate early and influence cross-functional decisions.

- Exceptional operational planning and prioritisation skills across competing receipts, dispatches, service emergencies and project deadlines.

- Sound knowledge of end-to-end warehouse and distribution processes for large equipment and high-volume service parts.

- Strong inventory, serial-number, location, space, cycle-count, stocktake and reverse-logistics knowledge.

What’s on offer?

When you join Canon Medical Systems, you become a part of an organisation that focuses on propelling its people forward by supporting their careers. We make it a priority to offer benefits that will assist in your career development and wellbeing.

You can expect our competitive salary package and employee benefits to include but are not limited to:

Work-life balance & wellbeing

- Additional leave: Picnic Day (NSW)

- Purchasing Additional Annual Leave (PAAL)

- Company-paid parental leave + superannuation contributions

- Community Service Leave (CSL)

- Employee Assistance Program (EAP) & Well-being platform

Financial & lifestyle perks

- Extra company contributions to superannuation

- Corporate private health insurance discounts (BUPA & HCF)

- $250 hospital excess reimbursement (conditions apply)

- Electric Vehicle allowance & bonus (conditions apply)

· Access to Canon Employee e-Store offering a range of discounted Canon products

- Novated lease program

- Discounts with select global vehicle brands

Growth & career

- Company-sponsored study assistance program

- Professional development opportunities

- Clear career progression pathways

Canon Medical Systems values diversity and believes inclusion is key to our success. We therefore welcome and encourage suitably qualified individuals, women in Engineering, people of Aboriginal and Torres Strait Islander descent, and people from diverse backgrounds to apply.

If you are looking to achieve a better quality of life, make Canon Medical Systems your next move.

Apply now!

To apply, submit your application with a cover letter and resume by clicking the 'Quick Apply’ button now.

You must have the right to live and work in this location to apply for this job. By applying for this role you consent for Canon Medical to take all reasonably practicable steps to verify your right to live and work in Australia.

No agencies please.

Canon Medical Systems ANZ Pty Limited is an Equal Opportunities Employer. Personal data provided by the job applicants will be used strictly in accordance with our privacy policy and the intention of the use of personal data will be used strictly for recruitment and selection purposes only.

Candidates that do not receive notification within 8 weeks, may consider their application as unsuccessful.

📌 National Warehouse Manager (Castle Hill)
🏢 Canon Medical Systems ANZ Pty
📍 Castle Hill

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