Are you passionate about libraries, community learning, and providing exceptional customer service?
Warrnambool Library is seeking a friendly, versatile, and community-minded individual to join our team as a Casual Customer and Community Services Library Officer.

In this dynamic role, you will:
Deliver high-quality customer service, ensuring every visitor enjoys a positive library experience
Support our community’s learning and literacy by assisting customers with library resources, services, and technology
Contribute to the delivery of engaging programs that promote literacy, lifelong learning, and social connection
Perform core library duties, including customer service, lending, membership support, and program facilitation
Assist with collection shelving and maintenance to ensure a welcoming and accessible library environment
Play an active role in a forward-thinking, cutting-edge library service that builds community capacity and connection

About You

We’re looking for someone who is:
Customer-focused with robust interpersonal and communication skills




Comfortable with technology and passionate about helping others learn
A collaborative team player who can also work independently
Flexible and adaptable in a casual, on-call role

If you’re ready to make a positive impact in our community and love the idea of working in a vibrant, people-centered setting, we’d love to hear from you!

The Advantages

This is a casual position.
The current hourly rate is $43.82 per hour (inclusive of 25% casual loading).

Council also offers a range of other benefits for its employees, including:
Ongoing training and development
Discount to Council owned facilities
Paid parental leave
Employee Assistance Program
Long service leave (pro-rata) after 7 years

To Apply

To apply for this opportunity, please click ‘Apply Now’ above.

Questions

If after reading the position description you have further questions please contact Janetta Mascilongo, Service Manager Library & Learning Hub on 03 5559 4 or @warrnambool.vic.gov.au.

📌 Customer & Community Services Library Officer Warrnambool
🏢 Warrnambool City Council
📍 Warrnambool