The Swimming and Water Safety Teacher reports directly to the Franchise Owner. The primary objective is to deliver swimming lessons consistent with the JUMP! learn to swim programs, ensuring participant safety and enhancing water safety skills, while providing excellent customer service aligned with JUMP! Swim Schools' values.
Corporate Responsibilities
Employees must comply with all company policies and procedures, use resources efficiently, conduct business ethically and professionally, provide excellent customer service, and ensure accurate recordkeeping within company systems.
Occupational Health & Safety Responsibilities
The position requires compliance with all relevant Occupational Health & Safety laws and company policies, commitment to secure work practices, use of protective equipment, and adherence to Equal Employment Chance, Diversity, and Anti-Discrimination principles. Employees must report incidents, use equipment safely, be familiar with emergency procedures, and take responsibility for their own and others' health and safety in the workplace.
Job RequirementKey Responsibilities
Key duties include:
Delivering swimming lessons as per the JUMP! Swim Schools programs.
Collecting and providing customer feedback.
Maintaining lesson consistency and pool area cleanliness.
Attending company training and meetings.
Performing general administration and cleaning duties.
Completing daily, weekly, and monthly checklists as directed.
Keeping all required certifications up to date.
Performing other cleaning and service duties as needed.
Key Performance Indicators
Performance is measured by:
Student retention
Student progression
Customer feedback
Adherence to lesson plans and procedures
Attendance at employee meetings
Selection CriteriaEssential
Prior swim teaching experience or willing to obtain the certification
Teacher of Swimming and Water Safety certification or equivalent
Current CPR Certificate and and First Aid certificate or willing to obtain
Current Working with Children Check as relevant to each state
Desirable
Teacher of Infant and Preschool Aquatics certification or equivalent
Positive attitude and excellent customer service skills
Ability to work autonomously and make independent decisions aligned with company expectations
Highly developed problem-solving skills
Effective communication skills at all levels