Riverina Rheumatology is a new solo specialist rheumatology practice in central Wagga Wagga. You will be working in a medical reception role supporting Dr Elaine Ng and the practice. Consulting days range from two to four days a week, Monday to Thursday, 8:00am-5:00pm. No weekends, no evenings, no on-call. The practice is open to full-time, part-time or casual arrangements and will adjust the role and hours to suit the right candidate.
Key responsibilities
Welcoming patients and attending them on arrival and departure
Preparing and turning over consulting rooms on clinic days
Answering phones and emails, and responding to enquiries from patients and doctors
Processing referrals and booking appointments
Filing clinical results as they are received
Managing the appointment book, waiting list and cancellations
Raising accounts, processing payments and supporting Medicare and health fund billing
Keeping patient records accurate and confidential
Actioning tasks from the physician and supporting the practice manager
About you
Previous medical reception experience is preferred but not essential
Clear, warm communication in person, on the phone and in writing
The ability to juggle a ringing phone, an arriving patient and an urgent email at once
Real attention to detail — in a medical setting, small errors matter
Initiative, and the ability to see what needs doing without being asked
Reliability and punctuality
Discretion and a serious commitment to confidentiality
Sound computer literacy. Experience with Gentu and Microsoft 365 is an advantage
Right to work in Australia
National Police Check
Immunisation in line with NSW Health requirements for healthcare workers
About us
Riverina Rheumatology is a new solo specialist rheumatology practice in central Wagga Wagga. We opened in July 2026 and we're building our team. Dr Elaine Ng is the Riverina's locally based rheumatologist. Until now, patients across the Murrumbidgee have waited months to see a visiting specialist, or travelled to Sydney or Melbourne. This practice exists to change that — which means the work you do here has a direct effect on people who have often waited a long time for care.
Advantages
A small, supportive team where you won't be a number
Full induction and ongoing training with our practice manager
Free in office parking
The chance to help shape a current practice rather than inherit someone else's systems