This is a rare opportunity to lead Guardian Vaults' Brisbane branch at a pivotal stage of growth. You will have the autonomy to shape a new market, build a high-performing team, and represent two trusted brands in secure storage and precious metals.
Reporting to the Chief Executive Officer, this strategic leadership role is accountable for building Guardian's presence in the Brisbane market, growing both the secure storage and bullion services businesses, and delivering a high standard of operational performance.
About us
Guardian Vaults is Australia's largest private secure storage service company. Following the acquisition of the Westpac protected custody business, we are seeking an experienced Branch Manager to lead our Brisbane branch and drive the next stage of our growth.
Key responsibilities
Strategic Leadership: develop and execute business growth strategies in the Brisbane market for secure storage and bullion services
Risk and Compliance: ensure adherence with compliance and risk management programs
Operational Excellence:
manage the day-to-day operations of the business units ensuring exceptional customer service
People Leadership: lead and develop a small team new to the Guardian business across both business units
Stakeholder Engagement: build robust partnerships with the head office support teams and branch network
About you
Previous branch/store management experience in a banking, retail, or customer service business
Robust customer service capability and excellent communication and stakeholder relationship skills
Experience with developing, mentoring and training a team
Business development experience growing local revenue and clients
Excellent communication and time management skills
Experience with working under a compliance framework
Why Join Us?
a senior leadership role with direct access to the CEO;
the opportunity to build and grow a new branch in a high-potential market;
responsibility across two premium service lines;
the chance to lead a trusted brand with ambitious national growth plans.
How to Apply
If this sounds like your next challenge, click APPLY NOW and submit your cover letter and resume.