This is predominantly at front desk reception but will also be involved with sterilisation and some dental assisting and changeovers of surgery. You will work closely with our principal dentist and team to ensure patients receive an outstanding experience from their first phone call through to completion of treatment.
Key responsibilities
Greeting and welcoming patients
Managing appointments and recalls
Answering incoming phone enquiries
Rebooking treatment and following up patients
Processing payments and accounts
Assisting patients with post-operative information
Ordering stock and supplies
Managing end-of-day reporting and administration
Assisting with surgery changeovers
Chairside assist across a range of procedures when needed
About you
Minimum 2 years of dental assisting experience preferred
Certificate III in Dental Assisting (preferred)
Comfortable using D4W software
Excellent communication and interpersonal skills
Professional presentation and punctuality
Strong organisational skills and attention to detail
Ability to build rapport with patients and team members
Positive attitude and willingness to learn
Maintaining exceptional infection control standards
About us
Burgundy Street Dental is a long-established family dental practice located in the heart of Heidelberg. We pride ourselves on delivering exceptional patient care in a friendly, skilled environment where both our patients and team members are genuinely valued. We are an established family practice with a loyal patient base, supported by an owner-principal dentist and associate dentist, offering ongoing training and career development prospects.
📌 We Need A Superstar Dental Receptionist! Heidelberg
🏢 Burgundy Street Dental Clinic
📍 Heidelberg
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