We are looking for a friendly, qualified and well-organised Dental Receptionist to join our team at Smile Symphony Dental.
We are seeking someone who is confident, reliable and has excellent communication and customer service skills. You will be the first point of contact for our patients and play an important role in creating a welcoming and positive experience at our practice.
Key responsibilities include:
Welcoming patients and managing the reception area
Answering phone calls, emails and patient enquiries
Scheduling and managing appointments
Processing payments, HICAPS and health fund claims
Following up with patients and assisting with appointment confirmations
Maintaining accurate patient records
General reception and administrative duties
Supporting the dental team with the smooth day-to-day running of the practice
We are looking for someone who:
Has excellent communication and interpersonal skills
Is friendly, warm and skilled with patients
Is organised, punctual and reliable
Is confident using computers and learning new software
Can multitask and work efficiently in a busy workplace
Has strong attention to detail
Works well as part of a team
If you are enthusiastic, dependable and enjoy working with people, we would love to hear from you and welcome you to the Smile Symphony Dental team