About the role

As the first point of contact for our patients, you'll play a key role in keeping our practice running smoothly. You will work across both of our practice sites: Wakefield Gardens Surgery in Ainslie and The Surgery on Manuka Terrace in Manuka.

Shifts are rostered Monday to Friday between 7.30am and 6.00pm, and Saturday 8.00am to 12.30pm on a casual basis, with flexibility to cover both sites as needed. This would include covering annual leave and short notice sick leave.

We're looking for a friendly, organised and reliable Casual Medical Receptionist to join our team, working across both of our practice sites:

• Wakefield Gardens Surgery — Ainslie

• The Surgery, Manuka Terrace — Manuka

Availability required

• Monday to Friday, between 7.30am and 6.00pm

• Saturday, 8.00am to 12.30pm

Shifts are rostered across these hours on a casual basis, with flexibility to cover both sites as needed.

About the role

As the first point of contact for our patients, you'll play a key role in keeping our practice running smoothly. Day-to-day responsibilities include:

• Greeting patients and visitors, and managing check-in at reception

• Answering and directing phone calls





• Scheduling and confirming patient appointments

• Processing payments, invoices and Medicare/health fund claims

• Managing patient records and correspondence with accuracy and confidentiality

• Liaising with GPs, nurses and other staff to support daily clinic operations

• General administrative duties as required

What we're looking for

• Previous medical reception or healthcare administration experience is preferred, but not essential — training will be provided

• Excellent communication skills and a warm, qualified manner with patients

• Solid attention to detail and the ability to multitask in a busy environment

• Comfortable using practice management and Medicare software (or willing to learn)

• Reliable, punctual and able to work the required roster across both sites

What we offer

• Supportive and friendly team setting across two well-established practices

• Casual hours — no two days the same

• Pay negotiable based on experience, in line with the relevant award

Only shortlisted applicants will be contacted.

📌 Casual Medical Receptionist Canberra
🏢 Wakefield Gardens Surgery
📍 Canberra