This Rental Sales Agent is the face of our brand. In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries by telephone and computer systems, scheduling incoming Customer Reservations and completing relevant administrative tasks.
Key responsibilities
Establishing customer car rental needs by actively listening
Review in detail ABG's various add on supplementary products to determine what may best suit the customer
Communicate rental procedures and guidelines effectively
Complete rental bookings in a timely, efficient and accurate manner
Answering customer questions and inquiries both in person and via telephone and internet
Schedule incoming Reservations
Various Administrative Tasks relating to the Rental Industry
About you
Applicants must have a full and valid driver's licence
Ability to work in a quick-paced workplace while delivering exceptional customer service
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to follow procedures and adhere to company guidelines and standards
Ability to learn and use various computer systems to accurately input rental information
Advantages
Over Award wage
Employee discounts on car rental across Avis Budget Group
Full training provided to help you achieve your goals & reach your potential
Potential to become a permanent position after a qualifying period
About us
As an Authorised Dual Branded AVIS and Budget Car and Truck Rental Franchise we represent the Global AVIS Budget Group (ABG) in our Region.