Position Overview

We’re seeking a National Sales Administrator to support our Customer Experience division by managing sales-related tasks, coordinating customer enquiries, and maintaining accurate. You’ll play a vital role in enabling smooth sales operations and supporting our broader national team.

What You Will Do
Managing the National Sales inbox and responding to enquiries promptly
Assisting with administrative tasks, including credits, returns and warranties
Preparing reports to verify sales quotation figures for each state
Supporting internal teams by coordinating information and ensuring timely communication

What We Require
Previous experience in sales support, administration or customer service
Experience with CRM systems
Ability to manage sales order processing, reporting and general coordination
Robust attention to detail with solid MS Office skills
Ability to work collaboratively with internal stakeholders and vendors
Comfortable managing multiple priorities and deadlines

What We Prefer
Experience in a national or multi-site sales workplace, supporting teams across multiple states or locations
Advanced Salesforce/CRM knowledge, including reporting,



data management and maintaining data integrity
Excellent written communication skills, particularly when managing a high-volume shared inbox
Robust stakeholder management skills

What We Offer
Access to discounted Health Insurance
Peer to Peer Recognition via our ‘AAA' Nominations and awards
Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
WhereFit membership offering discounts on gyms, apparel and more

Who We Are We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces. With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.

At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.

📌 National Sales Administrator Melbourne
🏢 dormakaba Australia u0026 New Zealand
📍 Melbourne