About Lumia Care

At Lumia Care, we’re reimagining how care is delivered across Australia. As we continue to grow across Aged Care, Disability, and Community Services, we’re looking for a dynamic Operations Manager in Sydney to lead from the front and drive meaningful outcomes as we grow into the future.

Why Join Lumia Care?
Purpose-driven organisation making a genuine difference
Hybrid working (3 days in office) with flexibility
High-growth environment with robust career progression pathways
Cooperative and supportive leadership team
Opportunity to influence and shape the future of care delivery

Key Responsibilities The Operations Manager – Care Services is responsible for leading state-based care delivery, ensuring services are aligned to client needs, care plans, and regulatory requirements. This role oversees workforce deployment, service transitions, and day-to-day operations while driving high standards of quality, safety, and governance. With a solid focus on operational excellence, you will optimise service delivery models, improve efficiency, and ensure compliance across all care environments.

The role also plays a key part in monitoring performance, leveraging data to drive continuous improvement,



and providing insights to leadership. As a people leader, you will build capability across Team Leaders and frontline staff, fostering a high-performing, accountable, and supportive team culture.

About You
Proven experience in care services operations (NDIS, Aged Care or Community Services)
Robust leadership capability managing dispersed teams
Understanding of compliance, risk and governance frameworks
Commercial and performance-focused mindset
Data-driven decision maker
Passion for safe, person-centered care

Essential Requirements
Relevant tertiary qualification in Community Services, Disability, Social Work or simulator a related field, providing a foundation in person-centered practice and service.
NDIS Worker Screening, Police Check, WWCC (or willingness to obtain)
Valid driver license and full working rights in Australia

Ready to Make an Impact? If you are looking for a role where you can lead with purpose, influence change, and be part of something meaningful, we would love to hear from you.

Apply now or any questions contact Kate Taylor – Recruitment Manager

📌 Operations Manager Care Services Nsw/act Sydney
🏢 Lumia Care
📍 Sydney