We are a leading E-Commerce company in Australia. Our mission is to provide the best shopping experience for our online customers. We are a fast growing business and expanding into different online opportunities. We partnered with many world famous brands and are looking to maintain our leader position as well as taking any challenges on the path to success.
Tasks & responsibilities
Inbound and Outbound Customer Calls on Retail Sales and Support Enquiries.
Help Customers to follow up on tracking their order deliveries.
Deal with Customer Email enquiries.
Understand the customer's needs and able to assist them in a good phone manners.
Support other administrative tasks.
Coordinating with various internal teams and Warehouses
Other Ad-hoc tasks as required.
Qualifications & experience
Have previous Retail Customer Service experiences
Excellent verbal and written communication skills
A Outstanding problem solver
competent in computer skills and have basic technology knowledge
Great team player
Willing to learn and improve with the company
Experience in E-commerce Company is a plus but not necessary
Advantages
Excellent working hours, no shifts! Mon-Fri office hours
Great location (walking distance from train station)
We are a growing business. Get different opportunities and progress within the company.
Product discounts
Work for one of the leading E-Commerce Company in Australia
Train by our experienced Customer Service Supervisors
📌 Online Retail Customer Service Permanent Full Time Regents Park
🏢 Important Company of the Sector
📍 Regents Park
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