Join our vibrant team as a Customer Service Specialist at our clients welding supplies store in Toowoomba, QLD. We're offering a stable position, with regular Monday to Friday hours. This role is ideal for someone committed to providing exceptional customer service and eager to further their career in a supportive and inclusive environment.
Location: Toowoomba, QLD
Hours: Monday to Friday, 7:30 am - 4:30 pm
Pay Rate: $36.68 per hour
Responsibilities
Deliver outstanding customer service both in-store and over the phone.
Process sales transactions and manage customer orders efficiently.
Assist customers with product selection, providing guidance and support.
Receive, unpack, and organize stock items in a timely manner.
Maintain a clean, welcoming, and organized retail environment.
Coordinate effectively with the warehouse and sales teams to meet store goals.
Qualifications
Previous experience in customer service or a retail setting.
Strong communication and problem-solving skills.
A positive, proactive attitude and eagerness to learn.
Ability to thrive in a agile, team-oriented setting.
Basic proficiency in computer operations.
Highly Desirable (but not essential):
Experience in the welding industry or knowledge of welding equipment and consumables.
Experience with SAP based computer systems an advantage
What We Offer
A stable position with consistent, weekday-only hours.
A competitive pay rate of $36.68 per hour.
A friendly and supportive work environment.
Prospects for professional growth and advancement in product knowledge.
Commitment to fostering a diverse and inclusive workplace.
Eligibility This is a casual role working full-time hours with the view to moving into a permanent role, candidates must have unrestricted working rights in Australia. Unfortunately, this position is not suitable for individuals on Working Holiday or Student visas.
Apply NOW
If you meet the above requirements and are interested in joining our team, please click the link to submit your application and chat with NATE.
Shortlisted candidates will be required to attend a face to face interview and undergo a pre-employment medical including drug and alcohol screen as part of the employment process.