We're Australia's largest tattoo studio company, known for exceptional artistry, genuine client relationships, and a welcoming studio culture. We pride ourselves on delivering high-quality tattoos alongside an outstanding customer experience, while maintaining the authentic energy and creativity that make tattoo culture unique.
About the Role
We're looking for a confident, organised, people-focused Client Experience & Studio Manager to help lead the day-to-day experience of the studio. This role is perfect for someone who takes pride in delivering exceptional customer service. You'll play a key role in keeping the studio running smoothly while creating an experience clients genuinely remember.
What You'll Be Doing
Welcome and look after clients from arrival through to completion of their appointment
Help maintain a professional, clean and organised studio workplace
Support artists and assist with day-to-day studio operations
Coordinate supplies,
stock and general studio maintenance
Manage bookings, client communication and rebooking opportunities
Build robust relationships with both clients and artists
Uphold the studio's customer service standards and culture
What We're Looking For
Experience in hospitality, retail, studios, wellness, beauty, or other service-based environments
Strong communication and interpersonal skills
Ability to build rapport quickly and make people feel comfortable
Organised, proactive and reliable
Proven customer service and sales ability
Someone who brings positive energy and professionalism to the team
What You'll Get
$60,000-65,000 + superannuation
A supportive and creative team environment
A non-corporate workplace with real personality
Prospect to grow within a respected studio brand
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📌 Client Experience And Studio Manager City Of Kingston (Australia)
🏢 Addikted To Ink
📍 Australia
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