About the role The current position is for an enthusiastic Part time Client Care Co-Ordinator, 2 days per week, Tuesday and Wednesday, 8.30am – 5pm. Your role will focus on providing excellent care and a welcoming setting for our wonderful community of clients.

Key responsibilities
The "front of house", answering phones, scheduling appointments, data entry, processing orders, taking deliveries, invoicing clients, and management of client information
Assisting clients with managing their hearing aids, troubleshooting device problems and minor hearing aid repairs and cleaning
Arranging repairs with manufacturers
Demonstrating our values on a daily basis with client and team members to ensure a happy, cohesive work environment

About you
You are caring and skilled, and love getting to know new people quickly
You show initiative and are always looking for things to do
You thrive in a fast-paced environment and have a great ability to multi-task
You are competent in daily reception duties and learn new things quickly
You show valuable problem-solving skills and have a calm approach to complex situations
You have a clear speaking voice, excellent phone manner,



and good communication skills both in person and online
You pride yourself on keeping a clean environment and are willing to do the necessary tasks such as cleaning, vacuuming and emptying office bins
You have excellent Computer skills and are willing to learn our internal systems
You can follow directions and are happy to receive constructive feedback

Benefits
You are part of a strong and committed team and get to learn from other team members
You get to help us with creating new ways to do business
You get excellent work conditions including additional leave days over the Christmas period
You mix with people who love their work
The opportunity to transform people's lives as you help them on their hearing journey

About us Pittwater Hearing is a small, independent Audiology clinic providing high quality hearing services to Adults and Children in the Peninsula Community.

We care, are generous and go that extra mile for our clients and each other. We aim to make our clients' lives easier. We provide an innovative Audiological service using evidence-based practice. We are part of the Pittwater Community.

📌 Client Care C Ordinator Avalon Beach
🏢 Pittwater Hearing
📍 Avalon Beach