Mercury IT, (mercuryit.com.au), currently has an opening for an experienced Senior IT Technician for a full-time role. This role is embedded onsite with our customer in Beerwah QLD on a roster basis that includes weekends.

About the Role:

Senior IT Technician's are responsible for resolving Level 1, 2 and 3 support requests.

This role includes Saturday as a standard working day as the roster is Tuesday to Saturday including public holidays. Time in Lieu is accrued where applicable.

Requirements:
Minimum of 4 years' experience
Present well
Effective oral and written communication skills
Ability to work autonomously and to make independent decisions
Highly developed problem-solving skills
Ability to build and support professional relationships
A desire to continually develop your skills through company sponsored learning
A police background check will be required for this role

Desirable skills and proficiencies:




Relevant current industry certifications
Previous MSP experience including support tools such as Autotask PSA and RMM (or similar)
In exchange we offer a market market-competitive salary, and a supportive and collaborative work environment within a growing organisation.

About Mercury IT:

We are committed to our employee's work-life balance, as part of the Mercury IT team you will enjoy;
Market market-competitive salary
Collaborative team based working environment within a growing organisation
Continuous learning and training opportunities and incentives to up-skill
Versatile and family friendly working conditions
An employee assistance program to help with mental health, physical health and financial guidance.
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📌 Senior It Technician Beerwah
🏢 seek.com.au
📍 Beerwah