We are seeking a Sr Tech Field Engineer to join our team and provide expert onsite technical support to large and complex client environments across Australia. This is an exciting chance for a hands-on professional who thrives in customer-facing roles and enjoys working with a wide range of technologies.

Sr Technical Field Engineer I Canberra ACT

What You'll Do

As a Field Engineer, you will play a critical role in ensuring our clients' systems and infrastructure operate at peak performance. Your responsibilities will include:
Installing, repairing, and maintaining hardware and software solutions at client sites
Performing server and storage break-fix support, troubleshooting, and preventive maintenance
Managing onsite service activities from start to finish, ensuring timely resolution of technical issues
Conducting installations, upgrades, and system maintenance in customer environments
Utilizing advanced diagnostic tools and technical expertise to resolve complex technical challenges
Providing technical guidance and support to fellow engineers and team members




Identifying recurring issues and recommending process and service improvements
Maintaining accurate documentation, reporting, and service records
Building robust customer relationships through exceptional service delivery and communication

What We're Looking For

Minimum 2 years of hands-on experience in Field Engineering, Desktop Support, Infrastructure Support, or a related technical role.

Experience with hardware maintenance, installations, troubleshooting, and customer-facing technical support

Solid problem-solving and analytical skills

Ability to work independently while collaborating effectively with a broader technical team

Excellent communication and customer service skills

Technical certification or Associate Degree preferred

Mandatory Requirements

Australian Citizenship

Active Australian Security Clearance (Baseline or NV1) is required
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📌 Sr Tech Field Engineer Baseline/ Canberra (Australia)
🏢 Unisys
📍 Australia