City FM Australia is seeking a Team Leader to lead the Contact Centre team, driving high performance and a positive, cooperative culture. You will coach, mentor and develop staff, ensuring excellent customer outcomes while maintaining day-to-day operations.
The role emphasizes proactive leadership, stakeholder engagement and continuous improvement. This is a permanent full time position with a hybrid working model and opportunities for career progression within the national business.
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📌 Team Leader – Contact Centre Growth & Coaching Monash (City of Monash)
🏢 Cityfm
📍 City of Monash
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