Fortiro is seeking a Senior Customer Support Engineer (L3) to own escalated, complex technical issues for our award-winning fintech SaaS platform. You will investigate end-to-end across logs, APIs, and data configurations, implement fixes, and guide customers on best practices at scale.
Ideal candidates have 5+ years in technical support for B2B SaaS, solid API/REST know-how, SQL/JSON proficiency, and excellent communication for enterprise customers.
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📌 Senior Fintech Support Engineer — Enterprise Escalations Melbourne (Australia)
🏢 Fortiro
📍 Australia
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