We are looking for a Technical Advisor to join our busy and professional Service Department on a full-time basis.
This is an exciting opportunity for a motivated automotive professional who is passionate about delivering exceptional customer service and providing technical support within a fast-paced dealership workplace.
About the role
As a Technical Advisor, you will act as the key link between our Service team, Technicians, and customers, ensuring repairs and maintenance are accurately diagnosed, communicated, and completed to the highest standard.
Key responsibilities
Assisting with technical diagnosis and repair enquiries
Supporting Service Advisors and Technicians with technical information
Liaising with customers regarding vehicle concerns and repair recommendations
Monitoring workshop productivity and repair quality
Working closely with Toyota technical support when required
Ensuring a positive customer experience throughout the service process
Maintaining accurate repair documentation and records
About you
Previous automotive industry experience, preferably within a dealership environment
Strong technical knowledge of vehicle systems and diagnostics
Excellent communication and customer service skills
The ability to work collaboratively with both customers and workshop staff
Strong organisational and problem-solving abilities
A current driver's licence
Toyota experience (highly regarded but not essential)
Benefits
A secure full time position with a leading Toyota dealership
Ongoing training and development opportunities
A supportive and professional team environment
Career progression opportunities within the Torque Toyota group
Competitive remuneration package
About us
Torque Toyota Albion is a leading Toyota dealership with a busy and qualified Service Department.
J-18808-Ljbffr
📌 Technical Advisor Albion
🏢 Torque Toyota
📍 Albion
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