Service Receptionist - Beachside Volkswagen

Frankston, Full Time, Automotive
Please Quote Reference Number 18220
Full time permanent chance
Experience in reception or customer-facing roles is a plus
Supportive work environment

The Bayside European Motor Group is a family-owned and operated automotive retail business, representing multiple brands across locations spanning from Elsternwick to the Mornington Peninsula. We specialize in providing reliable automotive services and sales to customers throughout Melbourne. Additionally, our Fleet Department caters to clients across Australia, ensuring comprehensive coverage. We take pride in delivering exceptional customer service and high-quality automotive solutions.

The Role

This is a full time permanent position on-site role located in Frankston South, VIC, for a Service Receptionist.

The Service Receptionist will be responsible for greeting customers, managing service appointments, answering calls, maintaining records, and assisting with administrative tasks. The role requires professionalism, strong organizational skills,



and the ability to manage multiple tasks effectively while providing excellent customer service.

Requirements:
Strong communication and interpersonal skills for handling customer inquiries and interactions
Proficient organizational and administrative abilities, including appointment scheduling and record management
Experience in multitasking and working in a fast-paced environment
Basic computer skills, including familiarity with scheduling software and email communication
Qualified demeanour and ability to provide exceptional customer service
Previous experience in reception or customer-facing roles is a plus
Knowledge of the automotive industry or service department operations will be advantageous
High school diploma or equivalent; additional certifications in customer service or administration are beneficial

If you think you have what it takes to excel in this role, APPLY NOW through our online application form with a current CV and Cover Letter (including at least 2 references).

📌 Service Receptionist Beachside Volkswagen City Of Bayside
🏢 Beachside Volkswagen
📍 City of Bayside