9:30am – 5:30pm | Monday to Friday
Are you organised, confident, great with people and someone who thrives in a busy environment?
Gulf Western Oil is looking for apersonable, switched-on team playerto join ourCustomer Service & Sales Support team.
This is a varied, fast-paced role where no two days are the same.
You'll work closely with our customers, Sales Representatives, drivers, warehouse and internal teams to keep orders, deliveries and customer enquiries running smoothly.
We're looking for someone who canmultitask, use their initiative and get things donewhile providing excellent customer service.
About the role
You'll be responsible for providing efficient and professional customer service and administrative support across the business.
Your day will include:
Answering incoming calls from customers and Sales Representatives
Responding to customer enquiries and resolving issues professionally
Supporting our Sales Team with orders and customer account enquiries
Processing customer orders, invoices and delivery dockets accurately
Coordinating third-party freight bookings and deliveries
Matching driver paperwork and preparing daily delivery runs
Invoicing driver runs and generating back-order reports
Liaising with customers, drivers, freight providers and our warehouse team
Maintaining accurate records, filing and documentation




Monitoring freight and pallet allocations
Juggling multiple priorities and using your initiative to keep things moving
About you
You'll be someone who isconfident, personable and comfortable picking up the phone, with a positive attitude and a willingness to jump in and help.
Ideally, you'll have:
Previous customer service, administration or sales support experience
Excellent telephone mannerand communication skills
Strong multitasking and organisational skills
The confidence touse your initiative and work independently
Excellent attention to detail and accuracy
Experience processing orders, invoices or customer documentation
Proficiency inMicrosoft Office including Excel, Word and Outlook
Confidence learning and usingsales, ordering and CRM systems
The ability to work effectively in a rapid-paced environment
A genuineteam-player attitude
Why Gulf Western Oil?
You'll be joining a successfulAustralian-owned and operated businesswith a busy, down-to-earth team and plenty of variety in your day.
We are a growing, hands-on business with a strong reputation in the market and a team that genuinely works together to get things done.
Hours are 9:30am – 5:30pm, Monday to Friday— perfect for someone looking for a later start while still enjoying consistent full-time hours.
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📌 Customer Service & Sales Support (New South Wales)
🏢 Gulf Western Oil
📍 New South Wales