The Fresh Collective is looking for an experienced, hands-on Venue Supervisor to join our team at Strathfield Golf Club.
With a primary focus on Bistro 18, this role will also oversee the day-to-day operation of the Club's Halfway Kiosk and provide support across functions and events as required.
This is a great opportunity for a hospitality professional who enjoys leading from the floor, developing a strong team and creating a genuinely welcoming experience for Club members and guests.
The Role
Working closely with the Venue Manager, you'll be a visible and hands-on part of the operation, taking ownership of service during your allocated shifts and leading the team from the floor.
Your responsibilities will include:
Leading Bistro service and maintaining a robust, hands-on presence on the floor
Supervising, coaching and supporting the front-of-house team throughout service
Running pre-service briefings and allocating sections, duties and breaks
Ensuring Bistro 18 is fully prepared for service, from opening through to close
Overseeing the day-to-day operation and presentation of the Halfway Kiosk
Managing bookings and large groups and maintaining clear communication with the kitchen
Monitoring service flow, food wait times and guest feedback, stepping in early when issues arise
Building positive relationships with Club members, regulars and guests
Creating a warm, welcoming environment and confidently handling guest enquiries and feedback
Developing strong menu and product knowledge within the team and encouraging genuine, thoughtful upselling
Maintaining high standards of presentation,



cleanliness, food safety and responsible service of alcohol
Supporting functions and events as required
Assisting with stock, POS, cash-up and other operational duties as required
What we're looking for
We're looking for a natural hospitality leader who enjoys being part of the service and setting the standard from the floor.
A genuinely hands-on approach to leadership and service
A confident, calm and practical leadership style
Strong communication, customer service and problem-solving skills
The ability to organise, motivate and support a team through busy service periods
Strong food and beverage knowledge and a genuine passion for hospitality
An understanding of the importance of regular guests and building relationships within a Club environment
The ability to think ahead, identify issues and keep service moving smoothly
A valid RSA certificate
Formal hospitality and coffee training will be highly regarded
Availability to work a rotating roster across day and evening shifts, Monday to Sunday
What's in it for you?
Free onsite parking
Ongoing training and development
Genuine growth opportunities within an established and expanding hospitality group
A supportive leadership team that values development
Staff discounts across Fresh Collective venues
Our portfolio includes the Art Gallery of NSW, Australian Museum, Sydney Theatre Company, Museums Victoria and Queensland Museum.
At Fresh, we're passionate about great food, genuine hospitality and creating memorable experiences for our guests.
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📌 Venue Supervisor - Bistro & Catering Operations (New South Wales)
🏢 The Fresh Collective
📍 New South Wales