As a Hire Controller, you will be responsible for managing equipment hire from enquiry through to return, while providing excellent customer service and ensuring equipment is available when required.
Key responsibilities
Managing customer enquiries and hire bookings
Coordinating equipment availability, deliveries and returns
Preparing quotes and processing hire orders
Maintaining accurate hire records and documentation
Communicating with customers, drivers and internal staff
Following up outstanding hires and equipment
Ensuring a high level of customer service
Assisting with general administration and day-to-day hire operations
About you
Experienced in equipment hire, construction, transport or a similar industry
Highly organised with solid attention to detail
Confident communicating with customers and staff
Able to multitask and work effectively under pressure
Reliable, proactive and willing to take ownership
Comfortable using computers and hire/admin systems
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📌 Hire Controller (Melbourne)
🏢 VH Hire
📍 Melbourne