Townsville Aboriginal and Islander Health Service – Townsville QLD
The Counsellor provides high-quality, trauma-informed emotional and psychological support to individuals and communities affected by disasters under the Disaster Recovery Funding Arrangements (DRFA).
The role contributes to community recovery by delivering counselling, psychosocial interventions, referrals, and practical wellbeing support, while promoting resilience, safety, and connection.
The Counsellor works collaboratively with local services, recovery partners, and community networks to ensure people receive timely, holistic, and culturally secure care.
Duties & Responsibilities
Provide trauma-informed, evidence-based counselling to individuals, families, and groups impacted by disasters, in the Burdekin, Charters Towers, Hinchinbrook and Townsville regions
Conduct psychosocial assessments, risk assessments, and safety planning as required
Develop and implement client-centred support plans with clear goals and interventions
Offer brief interventions, emotional support, debriefing, and practical strategies to manage distress
Deliver services in a range of settings including clinics, outreach locations, community hubs, and via telehealth.
Community Recovery Support
Participate in community outreach, events,



and recovery activities to promote engagement and accessibility
Provide psychoeducation on stress, trauma, coping, and recovery
Contribute to community capacity-building initiatives
Identify emerging community needs and elevate concerns to Program Manager
Coordination and Referral
Ensure effective referral pathways with GPs, mental health services, social support agencies, and emergency recovery partners
Liaise with internal teams and external stakeholders to ensure integrated and holistic support
Advocate for clients and follow up to ensure continuity of care.
Documentation and Compliance
Maintain accurate, timely, and confidential client records in accordance with organisational policy and DRFA requirements
Collect service delivery data to support reporting and accountability obligations under the funding agreement
Adhere to clinical governance frameworks, ethical guidelines, and professional standards.
Professional Practice
Engage in regular clinical supervision, case review, and reflective practice
Participate in training, team meetings, and professional development
Contribute to quality improvement activities related to service delivery and disaster recovery processes.
Applications open until 30th January of ****.
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📌 Counsellor Disaster Recovery Program (Townsville)
🏢 Townsville Aboriginal and Islander Health Service
📍 Townsville