Supplier Performance Support Coordinator
Job Info
Job Identification ****
Job Category Fee Earning
Posting Date 05/25/2026, 01:43 AM
Job Schedule Full time
Locations Level 9 - Crown Tower, Wollongong Central, 200 Crown Street, Wollongong, NSW, ****, AU Level 12, 100 Wickham Street, Fortitude Valley, QLD, ****, AU
Job Description
Why Join Us?
Join a global leader in claims management and restoration services
Long-term career development opportunities within Crawford
Exposure to supplier performance, analytics and stakeholder management
Collaborative and supportive team environment
Flexible working arrangements to support work-life balance
About You
You're a highly organised and analytical professional who enjoys working with data, identifying trends and building strong stakeholder relationships.
You thrive in a rapid-paced environment and take pride in delivering accurate, high-quality outcomes.
You might currently work in:
Supplier Support or Supplier Coordination
Account Support or Account Management
Insurance Administration or Operations
Claims Support or Service Delivery
Performance Reporting or Business Support
We're looking for someone who:
Has experience within insurance or a related service-based environment
Demonstrates strong analytical and problem-solving capability
Has advanced attention to detail and reporting accuracy
Builds rapport quickly and communicates effectively with stakeholders
Is proficient in Microsoft Excel and Microsoft Word
Takes ownership and consistently delivers quality outcomes
The Opportunity
As a Supplier Performance Support Coordinator,



you will support the Supplier Performance team in delivering reporting, compliance, scorecards and supplier performance initiatives across Contractor Connection's national supplier network.
Your responsibilities will include:
Support preparation and delivery of supplier scorecards and reporting
Analyse supplier performance data and identify trends and risks
Assist with supplier performance reviews and improvement plans
Track supplier outcomes against agreed performance measures
Produce operational reporting and Blueprint compliance reporting
Maintain supplier records and support data integrity
Assist with supplier escalations and stakeholder communications
Support service delivery against agreed SLAs and client standards
Build strong relationships with suppliers, adjusters and internal teams
Requirements
Experience within the insurance industry
Experience in administration, support coordination or account support
Strong analytical and problem-solving skills
Advanced Microsoft Excel and Microsoft Word skills
Excellent communication and stakeholder management skills
Strong attention to detail and organisational skills
Knowledge of insurance builders and restoration contractors
Exposure to supplier performance, compliance or operational reporting
Experience working with service provider networks or supplier relationships
Additional Information
Employment is subject to a national police check
Applicants must be Australian or New Zealand citizens or permanent residents
Crawford is committed to creating an inclusive workplace where all employees feel valued, respected and empowered to succeed
#J-*****-Ljbffr

📌 Supplier Performance Support Coordinator (Wollongong)
🏢 Crawco
📍 Wollongong