Outside School Hours Care / Childcare - Service Manager (Program Manager)
Take the next step in your OSHC/ Childcare career and join TeamKids!
Opportunities for career progression - On the job coaching - In-house training
Get Rewarded!
- Earn Extra on us through the ECEC Grant
TeamKids is looking for a
Program Manager
to lead our large and vibrant OSHC service.
This is a full-time leadership opportunity for an experienced OSHC professional who is ready to take ownership of a high-volume service, lead a strong leadership team and drive consistency, quality and growth across the program.
The Role
Position:
Program Manager
Location:
Gledswood Hills
Contact Hours:
7:00am–9:00am & 1:50pm–4:50pm
Administration:
10 hours per week
Leadership Structure:
Program Manager + 2 x Directors of Service + 2 x 2ICs.
The service is a large service operating across two separate environments – Juniors and Seniors.
This creates an exciting and complex operational environment for a leader who enjoys managing multiple priorities and building strong systems and routines.
As Program Manager, you will work closely with the onsite leadership team to oversee the day-to-day success of the service across Before School Care, After School Care and Vacation Care.
This is a hands-on leadership role.
You won't be leading from behind a desk.
You'll be visible on the floor, working alongside your team, providing coaching and support and ensuring the service operates to a high standard.
What You'll Be Doing
Lead the day-to-day operations of a large, high-volume OSHC service
Oversee operations across both the Juniors and Seniors sites
Work closely with the Directors of Service and 2ICs to provide strong and consistent leadership
Lead, coach, mentor and develop permanent and casual educators
Support your team during contact hours and lead by example
Manage staffing, ratios, compliance, programming and operational requirements




Build strong relationships with children, families, school leaders and the wider school community
Oversee communication with families and the school
Establish strong routines, systems and processes across the service
Drive high-quality, engaging and inclusive programming
Identify issues early and take ownership of finding solutions
Maintain high standards of safety, compliance and quality
Ensure administration is completed accurately and within required timeframes
Build a positive, accountable and high-performing team culture
Support the continued growth and development of the service
About You
Robust OSHC leadership experience, highly desirable
Experience managing a split-site service or multiple operating environments, essential
Experience leading permanent and casual teams
Strong operational and organisational skills
The ability to manage competing priorities and changing needs
Confidence leading, directing, coaching and holding a team accountable
Solid communication and relationship-building skills
Excellent administration and attention to detail
Strong follow-through and the ability to close the loop
A proactive and solutions-focused approach
Confidence managing staffing, ratios, compliance and programming
The ability to maintain high standards in a busy and constantly changing environment
Why Join TeamKids?
This is a fantastic opportunity to join a growing organisation and take ownership of a large service with significant potential.
You'll have the opportunity to shape the culture of the service, develop a strong leadership team,



build consistency across two operating environments and make a genuine impact on the experience of children, families and educators.
If you're an experienced OSHC leader who is ready for a new challenge and enjoys leading people, solving problems and creating high-performing teams, we'd love to hear from you.
The Perks
We're approved for the ECEC Grant: Get extra with us!
Flexibility: Set your admin hours your way – work from home or spread them across one to five days.
Development Opportunities: Access structured training programs, professional development days, and mentorship from our Operations team.
Staff Discounts: Enjoy up to 95% discount on enrolment fees at any TK service!
Wellbeing Matters: Get support when you need it with our Employee Assistance Program.
Career Progression: With a 60% internal promotion rate, your next big career move could be just around the corner.
Employee Referral Program: Earn up to
$500
for referring a friend.
All TeamKids leadership roles are assessed based on the complexity and size of the service.
Final salary is confirmed during offer, aligned to our internal salary bands and the Children's Services Award.
At TeamKids, the safety and well-being of children is our highest priority.
As part of our recruitment process, we carry out thorough background checks, reference checks, and screening to ensure all potential employees are committed to safeguarding children and have no history of behaviour that could compromise their safety.
We are proud to be an Equal Employment Opportunity employer, and we are committed to ensuring the safety of all children in our care.
This means at TeamKids we are passionate about equality and diversity, we value every individual, we passionately protect and ensure every child's safety, and are always seeking to be better and do better than yesterday.
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📌 Outside School Hours Care / Childcare - Service Manager (Program Manager) (New South Wales)
🏢 Teamkids
📍 New South Wales