The successful candidate will work closely with engineers and project managers to prepare detailed IT support and documentation for various projects, utilise specialised ICT knowledge to match hardware, software and technical service solutions to client business requirements.
Key responsibilities
Develops and manages lists of prospective clients to establish client relationships and sales opportunities
Develops and maintains key accounts and portfolio plans
Acquires and updates knowledge of ICT goods, services and market conditions to differentiate from competition and maximise business opportunities
Engages with clients to understand their requirements and explain the ICT goods and services that meet their needs
Engages with existing and prospective clients to promote relevant ICT goods and services
Follows up with clients to ensure their satisfaction with provided ICT goods and services, and resolves problems that arise




Identifies further sales opportunities within these accounts, builds new account clients, manages customer satisfaction and retention
Coordinates the preparation and presentation of ICT sales reports, proposals and tenders
About you
Minimum 2 years' relevant ICT working experience is preferred
Proficiency in computer hardware, software and services
Excellent attention to detail and organisational skills
Ability to work independently and as part of a team
Good written and verbal communication skills
What We Offer
Market-competitive salary package
Supportive and collaborative work environment
Career development and long-term employment opportunities
About us
Citycable PTY LTD is a growing IT technical company based in Victoria, delivering high-quality residential, commercial IT services.
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📌 Ict Account Manager (Melbourne)
🏢 City Cable Australia
📍 Melbourne