Are you a friendly, organised and confident people-person who loves creating a great experience for patients?
Country Dental Gunnedah, part of the Smile On Network, is looking for a Full-Time Dental Receptionist to become an important part of our practice and the welcoming face our patients see when they walk through the door.
Dental Receptionist - Full Time - Country Dental Gunnedah
Monday–Friday | 8:30am–5:45pm | No weekends
Are you a friendly, organised and confident people-person who loves creating a great experience for patients?
Country Dental Gunnedah, part of the Smile On Network, is looking for a Full time Dental Receptionist to become an important part of our practice and the welcoming face our patients see when they walk through the door.
About Us
Country Dental Gunnedah is proudly part of the Smile On Network – a growing Australian dental group with 50+ locations nationwide.
While our practice maintains its strong local identity and connection with the Gunnedah community, being part of Smile On means our team benefits from the support, resources and opportunities of a larger network.
You'll work alongside a supportive and friendly clinical and auxiliary team, with access to broader operational, HR, marketing and management support.
About the Role
As our Dental Receptionist, you'll play a key role in the smooth day-to-day running of the practice and, most importantly, in creating an exceptional experience for our patients.
Your responsibilities will include:
Welcoming patients and creating a warm, professional first impression
Managing incoming calls, enquiries and appointment bookings
Coordinating clinician appointment books and helping maximise schedules




Checking patients in and out and processing payments
Managing patient recalls and follow-up appointments
Responding to new patient enquiries and helping patients understand their next steps
Maintaining accurate patient records
Liaising closely with dentists, clinicians and the dental assisting team
Supporting the daily flow and organisation of the practice
Delivering a consistently high standard of customer service and patient care
About You
We're looking for someone who is positive, reliable, organised and genuinely enjoys working with people.
Previous dental reception experience would be highly regarded, however we're also interested in hearing from candidates with strong reception, administration or customer service experience who are eager to learn.
You'll ideally have:
Excellent communication and interpersonal skills
A professional and welcoming manner
Strong organisation and attention to detail
Confidence managing phones and a busy reception environment
Good computer and administration skills
The ability to multitask and work as part of a team
A proactive attitude and willingness to help wherever needed
Why Join Country Dental Gunnedah & Smile On?
Full time, Monday–Friday position
No weekend work
Supportive, welcoming team environment
Be part of an established local dental practice
Backing and support of the growing Smile On Network
Training and ongoing development
Opportunity to grow your skills and career as our network continues to expand
If you're someone who loves helping people, takes pride in providing exceptional service and wants to be part of a supportive team, we'd love to hear from you!
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📌 Dental Receptionist (New South Wales)
🏢 Smile On Clinics
📍 New South Wales