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This is not your typical Injury Management role.
We're looking for someone who genuinely cares about people.
Someone who brings positive energy, builds trust easily, and is passionate about helping others achieve the best possible outcomes during challenging times.
As our Injury Management Advisor, you'll play a critical role partnering with leaders, injured team members, treating practitioners and external stakeholders to support safe, sustainable return to work outcomes across NSW, ACT and New Zealand.
You'll be the go-to expert for injury management, workers' compensation and rehabilitation, helping create positive experiences while driving strong business outcomes.
Success in this role will come from your ability to balance empathy with commercial thinking, influence stakeholders, and build meaningful relationships across a diverse workforce.
Based in Huntingwood with a 4 day in office presence
, you'll enjoy a highly visible role that combines strategy, coaching, claims management and continuous improvement.
What You'll Be Doing
Lead injury management and return to work practices across NSW, ACT and New Zealand operations
Coach and support leaders to confidently manage workplace and non-work-related injuries
Partner with injured workers, healthcare providers and insurers to achieve successful recovery outcomes
Oversee workers' compensation claims, ensuring compliant, timely and cost-effective management
Drive early intervention initiatives that improve wellbeing outcomes and reduce claim durations
Analyse injury trends and claims data to identify opportunities for improvement
Collaborate with People & Culture, operational leaders and external providers on complex cases
Support fitness for work assessments,



rehabilitation programs and return to work plans
Deliver training and education programs that build injury management capability across the business
Contribute to strategic projects, reporting and continuous improvement initiatives
What You'll Bring
Allied Health qualification and experience
Return to Work Coordinator Accreditation (ideal)
Minimum 3 years' experience in Injury Management and Workers' Compensation
Strong understanding of return to work legislation and claims management processes
Experience working with insurers, medical providers and rehabilitation professionals
The Culture Fit We're Looking For
This role is all about people, so culture fit is incredibly important.
We'd love to hear from you if you're someone who:
Naturally builds rapport and trust with people
Brings energy, positivity and enthusiasm to your work every day
Is empathetic, caring and genuinely invested in helping others succeed
Can navigate difficult conversations with compassion and professionalism
Loves partnering with stakeholders and creating strong relationships
Takes ownership, follows through and delivers on commitments
Thrives in a collaborative team environment
Has a passion for making a meaningful difference in people's recovery and wellbeing journey
Why Join Metcash
Extra Leave:
Enjoy a 5th week of annual leave, 2 wellbeing days and 1 volunteer day annually
Career Growth:
Access learning, development and career progression opportunities
Parental Leave:
12 weeks of gender-neutral paid parental leave for primary carers
Inclusive Culture:
Proud Bronze Employer for LGBTQ Inclusion
Wellbeing:
Gold accreditation by Mental Health Australia
Flexibility:
FlexReady accredited workplace
Team Member Benefits:
Exclusive discounts through the Our Local app
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📌 Injury Management Advisor Nsw/Act (New South Wales)
🏢 Metcash Trading
📍 New South Wales