Infinity Skin Clinic - Dr Charles Cope Pty Ltd
Surry Hills, Sydney NSW
Casual Part-Time | Wednesday to Saturday
Potential for Permanent Part-Time
Immediate Start
Ongoing training and development
Be part of a growing skin clinic
Work alongside an experienced and supportive team
Opportunity to grow within the business
About the Role
We are looking for an experienced, warm and highly organisedReceptionist / Clinic Coordinatorto join our team.
This is a varied, client-focused role that goes beyond reception.
You will play an important part in theclient experience and day to day running of the clinic, including bookings, client communication, retail, rebooking, administration, reporting and clinic presentation.
We're looking for someone who is professional, confident with clients, takes initiative and has a genuine interest inskincare, skin and aesthetic treatments and retail products.
Key Responsibilities
Welcoming clients and providing a warm, professional experience
Answering calls, responding to enquiries and discussing treatments with clients
Managing bookings, appointments, cancellations, rebooking, checkouts, payments and invoicing
Building strong client relationships and assisting with follow ups
Recommending skincare products and treatments and assisting with retail sales
Maintaining retail displays and assisting with stock management
Completing daily, weekly and monthly reports and general administration
Assisting with social media when required
Keeping reception, retail and clinic areas neat, tidy and professionally presented
Supporting the team with the smooth day to day running of the clinic
About You




At least 3 years' experience in reception, front-of-house, retail, customer service or administration; experience in a skin, cosmetic or medical clinic is highly regarded
Genuine interest in skincare, skin and aesthetic treatments, and retail products
Experience with Zenoti or similar booking and client management software is an advantage
Excellent customer service and communication skills
Warm, friendly, confident, reliable and professionally presented
Excellent attention to detail and strong organisational skills
Confident discussing skincare products and treatments with clients
Good understanding of social media platforms and able to assist when required
Able to manage multiple tasks efficiently and remain calm under pressure
Proactive, takes initiative and can recognise what needs to be done without always being asked
Works well independently and as part of a teamWhat We Offer
Ongoing training and development
Employee benefits on skincare and treatments
Opportunity to expand your knowledge of skin treatments and professional skincare
Opportunity to grow within the business
Potential for permanent part-time opportunities
Salary will be discussed at the time of interview and will be based on experience and skills
Salary will be discussed at the time of interview and will be based on experience and skills
Please note:You must have working rights within Australia.
Please include acover letter telling us about yourself, your experience and why you would be a valuable fit for our team, along with your CV.
Only shortlisted candidates will be contacted.
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📌 Receptionist/Clinic Coordinator (New South Wales)
🏢 Dr Charles Cope
📍 New South Wales