Transport for NSW is seeking a Shared Services Support Officer to join our team in Newcastle, NSW. You will provide high-quality customer service across phone, live chat and administrative channels, resolving enquiries and processing transactions in a fast-paced setting.
You'll work with a supportive team to deliver continuous improvements that enhance customer experience and service delivery, meet performance targets and contribute to positive outcomes for the community.
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📌 Shared Services Support Specialist (Multi-Channel) (Newcastle)
🏢 Nsw Public Service Commission
📍 Newcastle
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