Business Systems Certification Pty Ltd (BCert) is a distinguished management system certification body, functioning both nationally and internationally.
The company is dedicated to leading the field in Management Systems Certification accredited by JASANZ.
BCert aims to be the leader in its sector with a mission to provide cost-effective certification services.
This commitment is further reinforced by our efficiency in service delivery sending certification proposals within 5 working days upon request and issuing certificates within 3 working days following a decision.
We are seeking a talented ICT Business Analyst to join our team on a full-time basis at Ropes Crossing.
We are offering a competitive salary of $80,000 plus superannuation Duties and Responsibilities Consult with clients, management, auditors and staff to identify, analyse and document business and ICT requirements.
Analyse certification processes, workflows and systems to identify inefficiencies, gaps and opportunities for improvement, including certification applications, auditor scheduling, audit findings, corrective actions and certificate management.
Analyse the flow of client and certification information between administration, quality, auditors and management, and recommend improvements to business processes and system functionality.
Gather and document functional and non-functional requirements for ICT systems, including CRM, scheduling, SharePoint/document management, databases and certification systems.
Analyse system integration, reporting, business intelligence and opportunities to automate repetitive certification and administrative processes.
Develop process maps,



workflow diagrams, business requirements, functional specifications and system documentation.
Liaise with technical personnel and stakeholders to support the design, implementation, testing and improvement of ICT solutions.
Coordinate user acceptance testing, identify system defects and assist with resolving functional issues.
Evaluate existing software, hardware and technology processes and recommend improvements to support business operations.
Provide technical assistance to staff, including hardware and software setup, system troubleshooting and user support.
Maintain client and certification records, assist with audit scheduling and certificate preparation, manage client queries, invoices and auditor expense information as part of the organisation's business processes.
Act as the central communication point between business users and technical personnel and support continuous improvement of ICT systems and processes.
Skills Qualifications - Strong understanding of ISO standards - Minimum of 2 years ICT Business Analyst experience or related field - Solid attention to detail and analytical capabilities - Excellent communication, leadership, and problem-solving abilities.
- Demonstrated experience in leading audits and compliance assessments What we offer - Competitive salary - Excellent work environment with a positive and friendly work atmosphere - A supportive, friendly team that fosters a culture of collaboration How to Apply If you are a quality-focused skilled passionate about driving excellence and continuous improvement, we want to hear from you.
Interested application should submit their resume within.

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