Westpac Group is seeking a Customer Experience Engagement Lead and Product Owner to drive the NPS Uplift program. You will lead engagement, embed customer feedback, and shape enterprise-wide initiatives to convert insights into practical actions that improve customer outcomes and service excellence.
You'll design enterprise-wide engagement and change initiatives, partner with leaders and frontline teams, and influence senior decision makers to foster a customer-obsessed culture across the
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📌 Nps Uplift Product Owner — Customer Experience (Sydney)
🏢 Westpac Group
📍 Sydney
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