Northern Beaches Council in NSW seeks a Service Delivery Analyst to join our Information & Digital Technology team in a permanent, full time role (35 hours per week). The position focuses on supporting the Service Desk and Delivery Team, delivering IT services, and ensuring high customer satisfaction.
You will work with ITIL-based ITSM practices, participate in technical projects, and help train staff while maintaining SLA/KPI performance.
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📌 Service Delivery Analyst - Itil & It Services Champion (Sydney)
🏢 Careers at Council
📍 Sydney
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